From the Department of Consumer and Business Services
The Centers for Medicare and Medicaid Services will automatically mail the new cards, at no cost, to each beneficiary’s address on file with Social Security.
Here’s what Oregonians on Medicare can expect, and what they should know:
- Make sure Social Security has your current address. You can update your address online by signing in to or creating a “my Social Security” account at ssa.gov.
- Don’t worry if you get your new card before or after friends or family members here in Oregon or in other states. The cards are being sent on a variety of dates to prevent mail theft.
- When your new Medicare card arrives, destroy the old one. Do it in a secure manner, such as shredding it.
- Doctors, other health care providers, and plans approved by Medicare know that Medicare is replacing the old cards. They should be ready to accept your new card when you need care.
- Even people with a Medicare plan through a private insurance company, also known as a Medicare Advantage plan, will get a new Medicare card from the federal government. Keep it in a safe place, but continue to use the member card your insurance company sent you.
- Beware of people contacting you about your new Medicare card and asking you for your Medicare number, personal information, or to pay a fee for your new card. Protect your Medicare number like you treat your Social Security or credit card numbers. Remember, Medicare will never contact you uninvited to ask for your personal information.
More information is available at go.medicare.gov/newcard.
Multnomah County residents also can contact the Senior Health Insurance Benefits Assistance (SHIBA) program via the ADRC at 503.988.3646 or firstname.lastname@example.org.