Updated March 23

Governor Kate Brown issued an executive order March 23 directing everyone in Oregon to stay at home unless absolutely necessary. The order is effective immediately, and remains in effect until ended by the Governor. [Read the order]

The order supersedes a physical distancing rule effective March 17 [Read the press release], but continues restrictions issued in that order that:

  • Restaurants, bars, and other establishments that limit food or beverages to carry-out and delivery only with no on-site consumption permitted.
  • Food service at health care facilities, shelters, workplaces, and other essential facilities will continue.

Topics:

What can I sell?

I’m a mobile food cart operator. Can I still sell food?

Yes, but you can only sell food for takeout.

I’m a restaurant operator. Can I still sell food?

Yes, but you can only sell food for takeout.

I’m a restaurant operator. Can I deliver prepared food?

Yes. No additional licensing is required.

I’m a food cart pod operator. Can we stay open?

Yes, as long as you can maintain 6-foot physical distancing and no on-site seating.

I run a hotel (or bed and breakfast). Can I serve a continental breakfast or buffet?

Yes, but you can only provide food as room service or for takeout. Customers may consume food in their room, but not in the dining area.

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Food Preparation

Are there any additional requirements I need to follow to prepare for delivery?

No. Just follow general food safety practices when preparing food. Keep cars clean, limit interactions with customers and remind them to wash their hands before eating. The goal should be “contact-less delivery” to protect employees and customers.

Should I wear a mask when preparing food?

No, masks should only be worn for people experiencing symptoms. If you are experiencing symptoms, you should not be at work.

Should food services be following strict, no bare-hand contact of prepared ready-to-eat foods?

Food services should limit as much bare-hand contact as possible with ready-to-eat foods.

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Takeout & Delivery

What are acceptable takeout and grab-and-go methods?

  • You can take customer orders by phone or in-person.
  • Customers may stand in line as long as staff can monitor the line to maintain 6-foot physical distancing. It’s also recommended you place signs.
  • All beverages must be filled by employees. No self-service beverages or customer refills.
  • Give single-use items like napkins and condiments directly to the customer instead of putting them in a self-service area.

Can customers walk through the dining room to get a to-go order? Or should a table be set up near the door?

Customers can come into the facility but may not consume food on site.

Does the prohibition of eating food inside the facility apply to outdoor seating areas as well?

Yes. Customers cannot order takeout food and sit in outdoor seating areas and eat the food. It must be consumed off the premises.

Can a customer pay with cash?

Yes.

Can a customer buy a beer or soda and drink it while waiting for their food?

You can only sell food and drinks for takeout. Customers can come into the facility but may not consume drinks on site.

Can a customer order food from inside their car at a drive-in?

Yes, this is considered food delivery.

Should the facility only have individually wrapped straws available for customers?

Limiting all interactions from customers with all single-service items should be encouraged. This could be through wrapped products or by having employees dispense them instead of putting single-service items and utensils out for customers.

Can Styrofoam containers be used for takeout during the emergency?

Establishments should not use Styrofoam containers for takeout.

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Employees & Symptoms

What are the known transmissions of COVID-19?

The virus is spread mainly from person to person:

  • Between people who are in close contact with one another (within about 6 feet)
  • Through respiratory droplets produced when an infected person coughs or sneezes.

It may be possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your own mouth, nose or possibly your eyes.

I’m showing symptoms. Should I stay home?

We recommend anyone who is feeling ill stay home.

My employee is telling me they have symptoms. Should I send them home?

Yes.

I was with my cousin last weekend and he has COVID-19. Should I stay home? As an employer if I hear about this should I send them home?

Call your health care provider to decide if you need to be seen.

If an employee at a restaurant is diagnosed with COVID-19, does the restaurant have to completely shut down (and all employees with close contact self-isolate for 2 weeks)?

No. Please contact your inspector for further advice.

If an employee or a member of their household has COVID-19, do they have to report this to the manager?

Call your healthcare provider to find out if you need to be seen. If so, you can create a plan to enter a clinic in a way that avoids being around others and potentially infecting them.

If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace, but maintain confidentiality.

If the employee goes to a doctor, will a Communicable Disease nurse contact the manager? What can the restaurant expect next?

If someone is diagnosed with COVID-19, they will report the illness to the operator and will be given a date of when that person can return. A Communicable Disease nurse will contact the employee to discuss this process.

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Other Facilities

Are senior centers required to close their dining areas?

Yes. Many seniors rely on senior centers for meals, but they are also the most vulnerable to COVID-19. You can still offer food for takeout or delivery. Be sure to follow food safety practices and make sure it’s packaged safely.

Can a facility keep the Oregon Lottery machine area open and continue to operate?

The governor’s order is specific to food provided to the public. Contact the Oregon Lottery to determine whether the lottery machines can continue to be used by customers.

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Contact Us

For concerns or questions, contact your health inspector or email foodsafety@multco.us