ACS case managers

Frequently asked questions

Where do we meet?
At our East Campus. 1245 SE 122nd Ave., Portland, OR 97233

What time do I start?
No later than 8:00 a.m. We suggest you be at the pick up location at 7:45 a.m.

What do I wear?
You must wear long pants and fully-covered shoes. No open-toed sandals, shorts, capri pants, tank tops, sleeveless shirts, or bare midriffs will be allowed. We recommend you bring a long sleeve shirt.

What do I bring?
Bring your own food, water, and personal items for the day. There will be no store/food stops during the day.

Can I use my cell phone?
No, you are not allowed to use your cell phone unless it is an emergency.

What happens during inclement weather?
For closure / late start information due to inclement weather, please call 503-988-2419 in the morning before leaving home. This phone message should be updated by 6:00 a.m.

What if I can’t make my scheduled day or need to reschedule?
You need to contact your Corrections Technician  24 hours prior to your scheduled start.

    Can I bring my child to Community Service?
    No, friends and family will not be allowed at any worksite.

    How do I get my completion letter?
    Typically, we will mail it to the address you provided, after you have completed your hours. You can also come into the office and pick it up. If you choose to pick up your completion letter after your last day of Community Service, your hours will be entered by 4:00 p.m.