ADA Policy Notice and Disability Complaint Process

Multnomah County’s policy in accordance with the Americans with Disabilities Act, with links to the County’s grievance procedure under the ADA and a new Title II ADA Primer.

NOTICE REGARDING THE AMERICANS WITH DISABILITIES ACT 

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, 28 CFR Part 35, Multnomah County will not discriminate against qualified individuals on the basis of disability in its services, programs, or activities.

Employment: Multnomah County does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: Multnomah County will generally, upon request, provide appropriate assistance to support effective communication for qualified persons with disabilities so they can participate equally in County programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. This policy is in accordance with Multnomah County’s

Modifications to Policies and Procedures: Multnomah County will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Multnomah County offices, even where pets are generally prohibited.

Anyone who requires assistance for effective communication or a reasonable accommodation to participate in a County program, service, or activity should contact the program manager or other staff person as soon as possible, but no later than 48 hours before the scheduled event. Multnomah County will not impose a surcharge on an individual with a disability or group of individuals with disabilities for the cost of providing any request for assistance or reasonable accommodation, such as providing auxiliary aids or retrieving items from public locations that are not accessible to persons with limited mobility.

The ADA does not require Multnomah County to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Individuals requiring assistance or a modification of policies, practices or procedures, or who believe County programs, services or activities are not accessible to persons with disabilities, should contact the County’s Civil Rights Administrator at diversity.equity@multco.us.

Title II ADA Primer

Last reviewed June 11, 2024