Start here:  Voya custom website for Multnomah County

Coronavirus Related Distributions

For details and eligibility criteria, click the form below or call to speak to a Customer Service Center Associate with Voya at (800) 584-6001 between 8am and 9pm ET. Alternatively, contact our local Portland Voya service team at (503) 937-0378 or email them at

Coronavirus Withdrawal Request Form (641.06 KB)

Required minimum distributions (RMDs)

  • There are no required RMDs for 2020.
  • You will receive an additional communication if RMDs are applicable to you.
  • View the CARES Act RMD Waiver Provisions here:  RMD Waiver Letter (510.42 KB)

Please note that the Plan and Voya cannot provide you with tax advice. Prior to taking an action, you should speak with your tax advisor.

Check out Voya Learn, which has scheduled live sessions, pre-recorded webinars and other educational information.

Check out Voya's Retirement Blog.

Special Notice:

Update Your Beneficiary!

It's one of the most important steps you can take to ensure the security of your loved ones after you're gone. Take a moment to ensure you have a beneficiary on record with Voya by accessing your online account or by calling 1.800.584.6001.

Voya Online Beneficiary Maintenance (279.36 KB)

Voya Beneficiary Form (1.36 MB)