Health Assistant 1

EXAMPLES OF DUTIES:

• Explain services and eligibility policies to patients; make appropriate referrals to other agencies; schedule appointments and provide reminders of upcoming appointments.
• Interview patients to gather information and determine reason for visit; record health and social history; make observations regarding the general health of patients; provide information to patients regarding health maintenance, disease prevention, resources, options, and services available.
• Perform reception duties; maintain patient charts and medical records; provide support for clinic staff; set up, sterilize, and organize materials; prepare, stock, and clean examination rooms and equipment; maintain records; order materials and supplies.
• Prepare and distribute laboratory media and reagents; clean glassware; sterilize equipment and tools; perform laboratory support duties.
• Assist with specialized programs, such as Breast and Cervical Cancer Treatment and Reach Out and Read.   
• In addition to the above duties, the Health Assistant 2 will: assist dental providers with chairside support for efficient dental care to patients; assist care providers with preliminary screenings and health examinations; record height, weight, and/or other related information in dental settings; take blood pressure, pulse, temperature, respiration, and other vital signs; instruct patients on proper collection of laboratory samples; process and perform lab tests, such as urine analysis and lead, pregnancy, rapid strep, glucose, and hemoglobin tests; administer prescribed tests, such as audiograms, vision screenings, EKGs; perform phlebotomy and venipuncture; conduct education sessions on selected health and dental topics.
• Perform other duties as assigned.

LEVEL AND TYPE OF WORK AND/OR SUPERVISION:

Health Assistant 1

• Entry level
• Administrative Support
• Perform the more routine duties as assigned with increasing independence.
• Decisions made or actions taken require higher-level review and work is checked for progress and reviewed for quality and compliance to policy and procedures.
• Typically, incumbents may use the entry level to obtain the proficiencies to qualify at the next level in the classification series.
• Receive general supervision from manager or staff.

Health Assistant 2

• Journey level
• Administrative Support
• Perform the full range of duties, working independently, applying well-developed subject knowledge, and exercising judgment and initiative.
• Receive occasional instruction or assistance as new or unusual situations arise.
• Fully aware of the operating procedures and policies within the work unit.
• Work is reviewed based on compliance, appropriateness, and effectiveness in meeting goals and deadlines.
• Receive general supervision from manager or staff.

MINIMUM QUALIFICATIONS GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. Requirements are determined at the time of recruitment based on responsibilities of the individual position and business needs of the department.

Health Assistant 1

Training and experience for entry level, administrative support classifications are typically equivalent to completion of the twelfth grade and up to one (1) year of experience that demonstrates the ability to perform the duties of the position. (Equivalency 0-1 years of qualifying training and/or experience).

Health Assistant 2

Training and experience for journey level, administrative support classifications are typically equivalent to completion of the twelfth grade and one (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 1-4 years of qualifying training and/or experience).

Depending upon assignment, candidates may be required to pass a criminal background check, have a valid driver license, and/or additional training, licenses, or certificates.

REQUIRED TRAINING, LICENSES, AND/OR CERTIFICATES:

Health Assistant 1

• CPR certification is required.

Health Assistant 2

• CPR certification is required.