News Release: Multnomah County expands review of mental health complaint process

August 16, 2018

Last week, the Multnomah County Chief Operating Officer learned of potential issues with the Mental Health and Addiction Services Division’s handling of complaints of people receiving mental health care at Unity Center for Behavioral Health. C.O.O. Marissa Madrigal immediately ordered an audit of the complaints reported to the Mental Health and Addiction Services Division.

After assessing initial information, and after consulting with Chair Deborah Kafoury, the County is launching an investigation to fully review the County’s processes, procedures and compliance. Two senior managers have been put on paid administrative leave pending the investigation.

“I have directed senior County managers who oversee adult protective services in the community to conduct this investigation,’’ Madrigal said. “Multnomah County is committed to responding to anyone in a mental health crisis and assuring their treatment promotes their health and safety.”

The County will be reporting its findings to the Board of County Commissioners, the community and our partner agencies.

Contact: Julie Sullivan-Springhetti, julie.sullivan-springhetti@multco.us., 503-502-2741

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