The pause in accepting strays was a rare but necessary step that allowed the shelter to position itself to navigate several structural challenges, including adequate staffing and facilities constraints, that were compounded by an influx of lost and stray animals over the holidays. During that time, Animal Services was able to make critical progress toward significantly reducing the population at the shelter, which had reached unsustainable levels. MCAS also developed and prepared processes to return to in-person adoptions while increasing foster and volunteer applications.
“This is a turning point,” said Chair Jessica Vega Pederson. “Just a week ago, we were in a crisis with more than 150 animals squeezed into our care. We made the hard decision to pause on accepting strays for a week — and to ask for help. Today, thanks to the incredibly hard work of County staff, our partners in animal welfare and volunteers, the number of pets at the Animal Shelter has been reduced by almost half.”
The Chair added that “I want to assure everyone that we are in no way done working on the longstanding issues at Animal Services.”
So, in addition to continuing to focus her attention and the resources of the organization to support Animal Services, the Chair said her office will direct a review of MCAS practices. That process will bring forward recommendations that will ensure the County gets to the root of the problems that have troubled shelter operations, and will also ensure that MCAS doesn’t find itself in this situation again. This process will include input from members of the community and external partners.
“We’ll be providing more information on this process in the coming weeks,” Chair Vega Pederson said. “But know that I am committed to improving conditions for the pets at the shelter and for the people who are working so hard to care for them.”
Since the Animal Services shelter in Troutdale started its pause on accepting strays, they coordinated the complex return to full operations, incorporating the support of the community, a small but dedicated army of volunteers, and a partnership with staff from the Chair’s Office, Multnomah County Emergency Management, Facilities, Information Technology, the Department of Community Justice and outside contractors, to help stabilize operations.
Many community members have asked how they can help. MCAS can always use volunteer support, specifically in auxiliary roles such as greeting shelter visitors and cleaning, as well as fostering pets. And as many foster parents attest, providing a safe haven for animals in need is extremely rewarding. Watch shelter foster advocate Brandy Trotter share about the benefits of fostering here.
"The work of animal welfare is never complete, and Multnomah County Animal Services is committed to leveraging these current challenges into improvements that will help us better serve our community," said Multnomah County Animal Services Director Erin Grahek.
“We’re humbled by the continued support of volunteers, community members and staff and their dedication to a shelter that upholds the health, safety and welfare of animals and people in Multnomah County.”
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