Positions in this classification series oversee the activities and operations of the information services division; provide technology vision and leadership in the areas of departmental business applications, information technology infrastructure, enterprise administrative applications, and planning, projects and portfolio management.
EXAMPLES OF DUTIES:
- Plan, organize, manage, and administer the information services division, programs, operations, and functions; develop and implement program and strategic planning; implement and assist in the development of division policies, procedures, and business practices; evaluate goals, objectives, priorities, and activities to improve performance and outcomes; recommend and establish administrative controls and improvements; develop procedures to implement new and/or changing regulatory requirements; serve as an advisor to elected officials and county executive/senior management on strategic planning and policy analysis.
- Direct and approve through subordinate supervisor(s) the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce; act as a resource, and provide direction, guidance, and leadership to staff; advise on the more complex and sensitive concerns and issues; may select, direct, and manage the work of consultants; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly.
- Develop, administer, assist, and monitor budgets; develop justifications for budgetary recommendations and/or adjustments; participate in forecasting additional funds for staffing and resources; identify, obtain, and manage funding from grants and community partners; participate in the interpretation, negotiation, management, and enforcement of contracts; coordinate the finalization of budgets to ensure timely submission of the department budget.
- Provide expert guidance and coordinate assigned activities with other departments, the general public, and/or outside agencies; represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; act as representative on committees, interagency task forces, and special projects; respond and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
- Approve, coordinate, and control all projects related to the selection, acquisition, development, and installation of major information systems; provide input on evaluation, selection, implementation, integration, and support of information systems and alternative sourcing options, ensuring appropriate investment in strategic and operational systems; direct the development and implementation of information, application, hardware, and network architectures.
- In addition to the above duties, the Chief Information Officer will: serve as the key advisor to senior leadership and elected officials regarding IT functions; serve as chair of the Information Technology Council for Multnomah County; apply business engineering and/or redesign and other quality improvement tools and economic efficiency criteria to applications, hardware and configurations, organization structuring and personnel management.
- Perform other duties as assigned.
LEVEL AND TYPE OF WORK AND/OR SUPERVISION:
Deputy Chief Information Officer
- Advanced level
- Professional
- Perform the most difficult assignments requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative.
- Receive work assignments in terms of objectives, priorities, and deadlines.
- Work is reviewed for technical accuracy, compliance to program objectives, and overall results.
- Receive direction from executive management.
- Exercise direct supervision over staff.
- Exercise indirect supervision through managers, supervisors, and/or lead workers.
- In the absence of the Chief Information Officer, the deputy assumes full responsibility.
Chief Information Officer
- Advanced level
- Professional
- Perform the most difficult assignments requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative.
- Receive work assignments in terms of objectives, priorities, and deadlines.
- Work is reviewed for technical accuracy, compliance to program objectives, and overall results.
- Receive direction from executive management.
- Exercise direct supervision over staff.
- Exercise indirect supervision through managers, supervisors, and/or lead workers.
MINIMUM QUALIFICATIONS GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. Requirements are determined at the time of recruitment based on responsibilities of the individual position and business needs of the department.
Deputy Chief Information Officer
Training and experience for advanced level, professional classifications are typically equivalent to a bachelor's degree and three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 7-10 years of qualifying training and/or experience).
Chief Information Officer
Training and experience for advanced level, professional classifications are typically equivalent to a bachelor's degree and three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 7-10 years of qualifying training and/or experience).
Depending upon assignment, candidates may be required to pass a criminal background check, have a valid driver license, and /or additional training, licenses, or certificates.