Positions in this series connect library patrons with information, build and maintain relationships with patrons, and deliver a variety of library services.
EXAMPLES OF DUTIES:
CUSTOMER SERVICE
- Provide customer service in person, over the phone, through social media, and other virtual media to answer questions, locate information, and train the public in using the Library's resources.
PROJECT MANAGEMENT
- Research, analyze, develop, and initiate project ideas; prepare and present proposals; develop implementation and communication plans for projects, and lead implementation teams.
- Prepare reports and develop recommendations for managers regarding specific areas of library services; participate in or lead work groups in quality and process improvements.
COLLECTION DEVELOPMENT/CONTENT CREATION
- Establish criteria for, maintain, and develop collections in any medium based on knowledge of community needs; select or supervise the selection, removal, and replacement of materials; develop guidelines and collaborate for system-wide collection development.
- Catalog and classify library materials and electronic resources; create original bibliographic records; maintain the online catalog's authority file.
- Create, compile, and contribute to booklists, bibliographies, pathfinders, training guides, and Web resources using various formats, including digital.
STAFF TRAINING
- Train, mentor, and orient staff in their location or program area regarding current library skills, practices, and resources, including e-content.
- Participate with or lead work groups or assigned committees.
PUBLIC PROGRAMMING AND OUTREACH
- Plan, prepare, and implement programs and/or outreach activities for communities and cultural groups of all ages in their location or program area.
- Provide direction to staff and volunteers who plan and present programs.
PROFESSIONAL RELATIONSHIP DEVELOPMENT
- Contribute to the library's community service and enrichment goals by promoting public awareness of library services and programs; focus on services to a specific age group, such as children and teens, or to special populations, such as the homebound or target language populations.
- Build and maintain relationships with patrons, neighborhood organizations, and the greater population served by Multnomah County Library, in library and community settings.
- Maintain business relationships with vendors, including budgeting, price negotiations, and signing authority for the purchase of materials and services.
PROFESSIONAL DEVELOPMENT
- Continually maintain/update professional skills and knowledge of reference, programming, collection, customer service and/or e-content knowledge through formal continuing education, professional development and study, and attendance at professional meetings, conferences, and workshops.
In addition to the above duties, the senior level will:
- Lead initiatives, programs, and projects that impact multiple locations or system wide rather than a specific location.
- Lead system wide collection development, content creation, and cataloging.
- Plan, prepare, and implement regional and/or system wide programs and be a representative at outreach activities for a variety of communities and cultural groups of all ages.
- Serve as a resource to library management across multiple locations regarding day-to-day operations; recommend best practices and opportunities for standardization; assist management in the implementation of adopted best practices by providing technical and functional direction to staff in multiple locations.
- Serve as a regional librarian and subject matter expert in assigned region of library locations.
- Perform other duties as assigned.
LEVEL AND TYPE OF WORK AND/OR SUPERVISION:
Librarian
- Journey
- Professional
- Perform the full range of duties, working independently, applying well-developed subject knowledge, and exercising judgment and initiative.
- Receive occasional instruction or assistance as new or unusual situations arise.
- Fully aware of the operating procedures and policies within the work unit.
- Work is reviewed based on compliance, appropriateness, and effectiveness in meeting goals and deadlines.
- Receive direction from manager or staff.
- May exercise technical and functional supervision over staff.
Librarian Senior
- Advanced
- Professional
- Perform the most difficult assignments requiring a higher level of responsibility, applying advanced subject knowledge, and exercising significant independent judgment and initiative.
- Receive work assignments in terms of objectives, priorities, and deadlines.
- Work is reviewed for technical accuracy, compliance to program objectives, and overall results.
- Receive direction from manager or staff.
- May exercise functional and technical supervision over staff.
- Positions at the senior level are distinguished by regular and ongoing assignments at the regional or system wide level.
MINIMUM QUALIFICATIONS GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. Requirements are determined at the time of recruitment based on responsibilities of the individual position and business needs of the department.
Librarian
Training and experience for this journey level, professional classification is an American Library Association accredited Master's degree in Library Science.
Librarian Senior
Training and experience for this advanced level, professional classification is an American Library Association accredited Master's degree in Library Science and three (3) years of experience that demonstrates the ability to perform the duties of the position.
Depending upon assignment, candidates may be required to pass a criminal background check, have a valid driver license, and/or additional training, licenses, or certificates.