Good Government Hotline

Report online
24 hours a day, 7 days a week

888-289-6839

Fraud and waste in Multnomah County government cost each of us – residents and employees alike. Fraud and waste reduce the resources available for County services, such as public health programs, housing and homelessness prevention assistance, public safety, and libraries, among others.

What is fraud in County government?

Fraud includes theft, waste, and abuse of position for personal gain. Examples include:

  • Theft of county property, such as inventory or supplies
  • Using County property for personal use
  • Payroll or timekeeping fraud
  • Conflicts of interest
  • Vendor fraud
  • Submitting invoices for fictitious or personal goods and services
  • Stealing a check the County issued to another payee
  • Falsely reporting expenses for reimbursement
  • Accepting a bribe, kickback, or illegal gratuity

The County has also expanded the Hotline to provide a means for reporting other types of complaints for Multnomah County employees and the public. Reports of unpermitted uses or disclosures of protected health information subject to HIPAA will be reviewed by the County Privacy Officer. Complaints of harassment, discrimination, or retaliation or personnel related reports may be reviewed by Multnomah County Human Resources or the Office of Diversity and Equity.

Have something to report?

You can report your concern 24 hours a day, 7 days a week. When you call or submit a report, please be as detailed as possible, including names, dates, locations and witnesses. The Good Government Hotline maintains the confidentiality of the identity of the reporter, to the extent possible. The Good Government Hotline allows you to make reports online or by speaking to a trained professional by phone.

The Good Government Hotline maintains the confidentiality of the reporter. According to Oregon hotline law, your right to confidentiality is protected, even if you provide your name and/or contact information. Typically, investigations are more effective if we are able to follow up with you. If you prefer, you can report anonymously.

If you choose to report anonymously, we can communicate with you through the online reporting tool. After you submit your report, you will be given a report key and instructions for using the website to follow up, if you wish.

How we handle reports to the Hotline

For every tip we receive, we conduct preliminary fact finding and case analysis to determine if there is sufficient basis to undertake in-depth investigation. For every case, we can take one of the following courses of action:

  • Conduct our own investigation: We investigate a case directly, depending on the severity and nature of the allegation and available resources.
  • Direct a Department to investigate: We redirect a case to the County department associated with the complaint to review and/or conduct an investigation. Management then performs a review and informs us of the findings, including any corrective action.
  • Request an outside agency to review the tip: Many allegations do not fall under the jurisdiction of the County. Such tips are referred to a county, state or federal agency for investigation. Examples of this include credit card fraud, welfare fraud, unemployment fraud, mail fraud, etc.
  • Conduct a full audit: We expand our investigation of a tip to a performance audit when it appears the issue may be more widespread than an individual instance.
  • Close a case if it lacks merit or sufficient information: Because cases can be made anonymously, we do not always obtain sufficient information to thoroughly investigate. In other instances, the case may lack merit to continue. We will close such cases during the initial review.