All Multnomah County Medicare Open Enrollment SHIBA appointments are full. However, you can call the State of Oregon SHIBA office at 1-800-722-4134 or 1-800-MEDICARE.

You can also visit the state SHIBA website or visit

Picking the right Medicare plan is individualized and we can make sure you pick a plan that meets your health needs. 

We’re trained and offer free, unbiased assistance with Medicare issues.

Trained SHIBA volunteers can help Medicare beneficiaries:

  • Find out if they’re eligible for benefits they are not receiving
  • Compare insurance policies
  • File claims
  • Make appeals and complaints when necessary 
  • Make referrals to federal, state and county offices
  • Identify potential insurance violations. 

SHIBA offers one-on-one Medicare counseling. For more information please call the Aging and Disability Resource Connection (ADRC) at 503.988.3646 or email

Learn more about SHIBA

What SHIBA can do for you

What to expect in a meeting

Learn about our volunteer staff members' rigorous training