All Multnomah County Medicare Open Enrollment SHIBA appointments are full. However, you can call the State of Oregon SHIBA office at 1-800-722-4134 or 1-800-MEDICARE.

You can also visit the state SHIBA website or visit Medicare.gov.


Picking the right Medicare plan is individualized and we can make sure you pick a plan that meets your health needs. 

We’re trained and offer free, unbiased assistance with Medicare issues.

Trained SHIBA volunteers can help Medicare beneficiaries:

  • Find out if they’re eligible for benefits they are not receiving
  • Compare insurance policies
  • File claims
  • Make appeals and complaints when necessary 
  • Make referrals to federal, state and county offices
  • Identify potential insurance violations. 

SHIBA offers one-on-one Medicare counseling. For more information please call the Aging and Disability Resource Connection (ADRC) at 503.988.3646 or email adrc@multco.us.

Learn more about SHIBA

What SHIBA can do for you

What to expect in a meeting

Learn about our volunteer staff members' rigorous training