Rental Housing

All residential rental properties must meet health and safety standards. If you feel there's a public health concern or housing violation at the property you live at, you may file a complaint with your local housing inspector.

If you live in unincorporated Multnomah County, you may contact us to file a complaint.

Complaints can also be received from:

• A social service agency
• Police officer
• Fire inspector
• Through the building department for non-permitted work
• Observance of a significant housing issue by an the inspector
• Non-payment of taxes

Make a Complaint

Step 1: Find the city you live in

• Use Portland Maps to search for your address»
• From the list of properties, click on your address.
• Look at the jurisdiction line for the city you live in. If there is no city, you live in unincorporated Multnomah County.

Step 2: Contact the housing inspector

• Portland | 503-823-2633
  Portland online complaint form
• Gresham | 503-618-2248
  Gresham online complaint form
• Wood Village | 503-667-6211
• Unincorporated Multnomah County | 503-988-8657
  Unincorporated Multnomah County complaint form
  
  An inspector will return your call and come to inspect conditions both inside and outside the rental property. Property owners are required to correct code violations or be fined.

Landlords

If there's a complaint about your property, you will receive a copy of the complaint inspection report with results of the inspection and expectations for remediation.

• A housing inspector will arrange a property inspection with the tenant.
• The inspection will be conducted using the internal and external checklist mentioned above. Housing violations will be noted.
• The renter and landlord will receive a copy of the inspection report.
• The landlord will be asked to correct violations within 30 days.

Requirements

Multnomah County Residential Rental Property Code: 

Helpful Documents