Toll-free: 800.716.9769
24 hours a day, 7 days a week

We are in the process of updating our phone technology to serve individuals with hearing impairment. If you are hearing impaired, please text your message to (503) 201-1351. This number is monitored once a day. Texting to this phone is offered only on a temporary basis, while we prepare to offer more updated technology.

The Mental Health Call Center is staffed 24 hours a day, seven days a week by a highly-educated, well-trained staff. The call center offers

  • Crisis Counseling by phone, with translation services for non-English speakers
  • 24/7 mobile crisis outreach for in-person assessment
  • Referral to low-cost or sliding-scale agencies
  • Help finding mental health providers, including those who have culturally linguistically specific services
  • Information about non-crisis community resources

Crisis System Feedback

We are asking for input about the crisis system of care: what you think works and where you think it needs improvement. Your opinions are important to us so please take some time to answer questions on a short survey

Other area mental health crisis lines

Clackamas County

Washington County

Clark County

Urgent Walk-In Clinic

2415 SE 43rd Ave.
Portland, OR
Open 7 am to 10:30 pm, seven days a week

Healing After Trauma Skills: A Manual for Professionals, Teachers, and Families Working with Children After Trauma/Disaster

The National Child Traumatic Stress Network: Responding to a School Crisis

The Effects of Trauma on Schools and Learning

Coping with a Traumatic Event

Mental Health Crisis Resources

New 2013 Call Center Crisis Poster - Stop (32.04 KB)

New 2013 Call Center Crisis Poster - Hold On. (31.81 KB)

New 2013 Call Center Crisis Poster - Hope (31.79 KB)

Heeseung Kang, Mental Health Call Center Supervisor
Fax: 503.988.3137

June 2012 Report on Suicide Prevention Activities sponsored by Multnomah County

Crisis System Forms