Rental Housing

All residential rental properties must meet health and safety standards. If you feel there's a public health concern or housing violation at the property you live at, you may file a complaint with your local housing inspector.

If you live in unincorporated Multnomah County, you may contact us to file a complaint.

Complaints can also be received from:

A social service agency
Police officer
Fire inspector
Through the building department for non-permitted work
Observance of a significant housing issue by an the inspector
Non-payment of taxes

Make a Complaint

Step 1: Find the city you live in

Use Portland Maps to search for your address»
From the list of properties, click on your address.
Look at the jurisdiction line for the city you live in. If there is no city, you live in unincorporated Multnomah County.

Step 2: Contact the housing inspector

Portland | 503-823-2633
Portland online complaint form

Gresham | 503-618-2248
Gresham online complaint form

Wood Village | 503-667-6211

Unincorporated Multnomah County | 503-988-8657
Unincorporated Multnomah County complaint form

An inspector will return your call and come to inspect conditions both inside and outside the rental property. Property owners are required to correct code violations or be fined.

Landlords

If there's a complaint about your property, you will receive a copy of the complaint inspection report with results of the inspection and expectations for remediation.

A housing inspector will arrange a property inspection with the tenant.
The inspection will be conducted using the internal and external checklist mentioned above. Housing violations will be noted.
The renter and landlord will receive a copy of the inspection report.
The landlord will be asked to correct violations within 30 days.