Medicare Advantage Open Enrollment Period begins January 1, 2025 and lasts until March 31, 2025.
During this time if you are in a Medicare Advantage plan as of January 1, you can:
- Return to Original Medicare + a stand alone Part D drug plan
- Change to another Medicare Advantage plan
Need help picking a Medicare plan?
Picking the right Medicare plan is individualized and we can make sure you pick a plan that meets your health needs.
We’re trained and offer free, unbiased assistance with Medicare issues.
Trained SHIBA volunteers can help Medicare beneficiaries:
- Find out if they’re eligible for benefits they are not receiving
- Compare insurance policies
- File claims
- Make appeals and complaints when necessary
- Make referrals to federal, state and county offices
- Identify potential insurance violations.
SHIBA offers one-on-one Medicare counseling. For more information please call the Aging and Disability Resource Connection (ADRC) at 503-988-3646 or email adrc@multco.us.
Medicare Advantage Plans Comparison Charts
Want to learn more about Medicare?
Sign up for a Virtual Medicare Basics or Medicare 101 class
Oregon Guide to Medicare Insurance Plans (SHIBA)
Videos to learn more about SHIBA
What to expect when you meet with a volunteer
Learn about our volunteer staff members' rigorous training
Want to volunteer with SHIBA?
Program Overview
This program’s success is built on a statewide network of trained volunteer counselors. Counselors help people in their community understand their Medicare insurance choices and their rights through individual counseling, education, and referrals.
Duties and Being a Volunteer
- Complete the SHIBA Volunteer Application, screening, training, and internship.
- Maintain confidentiality of client information, per Oregon SHIBA Security Plan.
- Provide individual health insurance assistance at sponsor site or in clients’ homes.
- Assess clients’ resources and health care/health insurance needs.
- Complete Client Contact forms either online or on paper.
- Refer clients to resources as needed.
Successful volunteers
- Enjoy helping others
- Are dependable, understanding, patient, and compassionate
- Communicate well
- Protect client confidentiality
- Have no conflict of interest
- Want to provide SHIBA services
- Have computer skills or are willing to learn
- Work well alone and in a team
Apply to volunteer
Apply today online or call 503-988-3646 to connect with the SHIBA volunteer coordinator.
Request edits to this website or the partner DC/EE roster, or ask about partner calendar events through this Google Form.
Partners and providers only: If you need further assistance or are unable to locate a resource, please fill out this web form.