SHIBA helps with Medicare year round
Medicare Fall Annual Enrollment Period: October 15th to December 7th
Multnomah County SHIBA hosts enrollment events at local libraries and district centers.
- By appointment only
- Call (503) 988 - 3646, option 3
- Scheduling line opens Monday, September 28th
Event Schedule
Albina Library, 205 NE Russell St, Portland OR 97212
- Fri 10/30
- Thu 11/19
Central Library, 801 SW 10th Ave, Portland OR 97205
- Wed 10/21
- Tues 11/10
Community for Positive Aging, 1820 NE 40th Ave, Portland OR 97212
- Mon 10/26
- Mon 11/30
East County Library (Gresham), 475 NW Division St, Gresham OR 97030
- Thu 10/22
- Fri 11/20
Holgate Library, 7905 SE Holgate Blvd, Portland OR 97206
- Mon 11/9
Hollywood Library, 4040 NE Tillamook St, Portland OR 97212
- Wed 10/28
- Wed 12/2
Midland Library, 805 SE 122nd Ave, Portland OR 97233
- Mon 10/19
- Mon 11/16
Multnomah County Aging Services, 4610 SE Belmont St Portland OR 97215
- Fri 11/6
- Fri 12/4
Neighborhood House Senior Center, 8959 SW Barbur Blvd, Portland OR 97219
- Mon 11/2
- Mon 11/23
Attend a local Medicare seminar. Review the full upcoming Presentation Schedule.
Note that beneficiaries whose Medicare plan is leaving the area will have an extended enrollment period, December 8th, 2026 through February 28th, 2027, to find a new plan.
What else can SHIBA volunteers help with?
- New to Medicare
- Comparing Drug, Medigap, and Medicare Advantage Plans
- Help understanding and navigating Medicare
- Appeals and Complaints
We offer phone, virtual, and in person appointments by calling the ADRC Helpline at (503) 988-3646.
Medicare Advantage Plans Comparison Charts
Want to learn more about Medicare?
Sign up for a Virtual Medicare Basics or Medicare 101 class
Oregon Guide to Medicare Insurance Plans (SHIBA)
Videos to learn more about SHIBA
What to expect when you meet with a volunteer
Learn about our volunteer staff members' rigorous training
Want to volunteer with SHIBA?
Program Overview
This program’s success is built on a statewide network of trained volunteer counselors. Counselors help people in their community understand their Medicare insurance choices and their rights through individual counseling, education, and referrals.
Duties and Being a Volunteer
- Complete the SHIBA Volunteer Application, screening, training, and internship.
- Maintain confidentiality of client information, per Oregon SHIBA Security Plan.
- Provide individual health insurance assistance at sponsor site or in clients’ homes.
- Assess clients’ resources and health care/health insurance needs.
- Complete Client Contact forms either online or on paper.
- Refer clients to resources as needed.
Successful volunteers
- Enjoy helping others
- Are dependable, understanding, patient, and compassionate
- Communicate well
- Protect client confidentiality
- Have no conflict of interest
- Want to provide SHIBA services
- Have computer skills or are willing to learn
- Work well alone and in a team
Apply to volunteer
Apply today online or call 503-988-3646 to connect with the SHIBA volunteer coordinator.
Request edits to this website or the partner DC/EE roster, or ask about partner calendar events through this Google Form.
Partners and providers only: If you need further assistance or are unable to locate a resource, please fill out this web form.