IDD Provider Resources

Multnomah County Intellectual & Developmental Disabilities Provider Resources Page

On this page

  1. Current Provider Resources
  2. Become a Provider

Current Provider Resources

Current Employment Provider Resources

Please note that when you log into eXPRS, your Home Page shows your current credential dates. You are responsible for making sure the steps necessary are completed at least 120 days prior to the expiration date of your credentials. Do not rely on someone to notify you.

Current Foster Care Provider Resources

Please note that when you log into eXPRS, your Home Page shows your current credential dates. You are responsible for making sure the steps necessary are completed at least 120 days prior to the expiration date of your credentials. Do not rely on someone to notify you.

Current Personal Support Worker Resources

eXPRS Help Menu (organized in sections by provider type). Please note that when you log into eXPRS, your Home Page shows your current credential dates. You are responsible for making sure the steps necessary are completed at least 120 days prior to the expiration date of your credentials. Do not rely on someone to notify you.

Resources for Personal Support Workers ODDS Information Site that includes enrollment, renewal, change of information forms, resource guides and tutorials

Personal Support Worker Timesheet Information

Renewal Information for Personal Support Workers 

  1. Follow the steps in the Renewing PSW Quick Reference

 2. PSW Provider Enrollment Application and Agreement (PEAA) form for renewal.

Technical Assistance for Personal Support Workers

Multnomah County offers PSW's the following time entry and technical assistance resources:

  1. Email: **Preferred method**
  1. Provider Payment Support Line
  • (503) 988-9485
  • Answered live by staff Tuesdays and Thursdays, 9am-12pm and 1pm-4pm
  1. PSW Drop-In Hours

Additional Resources for Providers

Become a Provider

Become a Personal Support Worker (PSW)

PSW's provide attendant and relief care services. Clients and families are registered as an Employer of Record (EOR) and utilize a fiscal intermediary for payment. Most PSWs have a connection to the individual they want to work with, but there is also a registry available through the Oregon Home Care Commission. PSW's must have an approved criminal history background check as part of the application process (see the information below to request a background check application). The criminal history background check approval must be renewed every 2 years.

Follow the steps in the 

  2. Complete a PSW Provider Enrollment Application and Agreement (PEAA) form.

PSW's are required to complete new worker orientation and training before being assigned a Medicaid Provider ID number and authorized to work by the Oregon Department of Human Services. Orientation and training is provided by Carewell SEIU 503. Orientation and training information is available at: Carewell SEIU 503 Training website

Become a Child Foster Care Provider

Children co-served by the I/DD and Child Welfare programs and children living in their family homes or other settings are eligible for placement into I/DD certified foster homes. Some homes are certified to support children with complex medical needs and all homes are expected to apply Positive Behavior Support and Trauma Informed approaches to the care children receive. All providers receiving funding from I/DD are required to log into eXPRS and submit claims for provider payment.

Learn more and apply to be a Child Foster Care Provider

Become an Adult Foster Care Provider

Adults and their families receiving I/DD services may choose to be placed in foster care to live a more independent life with the supports they need. The Adult Care Home Program with Multnomah County is responsible for the licensing and training of all foster care providers who provide care to individuals from multiple systems within Multnomah County, including I/DD.

Providers not licensed by Multnomah County

The following providers are licensed directly by the State of Oregon with Oregon Developmental Disability Services (ODDS):

  • Group Home
  • Supported Living
  • Employment
  • Behavior Consultants
  • Employment Support Specialists
  • Transportation

Background Checks for I/DD Service Providers

I/DD service providers must have a Criminal History Background Check approved by the Oregon Department of Human Resources/Oregon Health Authority Background Check Unit (BCU). Background check applications are submitted by designated Multnomah County I/DD staff to BCU for the following types of service providers serving I/DD clients:

  • Personal Support Workers (PSW)
  • Behavior Consultants
  • Employment Support Specialists
  • I/DD Direct Nursing Service Providers

The BCU background check application process is entirely online. There are no paper forms used.

Providers must have a valid email address. The background check system will email you a link to complete the application online. Multnomah County I/DD will send notices, instructions and information about your background check application to you by email.

Valid government-issued photo ID is also required:

  • State-issued driver's license
  • State-issued ID card
  • U.S. Armed Forces ID card
  • U.S. Passport
  • Permanent Resident ID

Background Checks for Personal Support Workers (PSW)

  1. Request a background check application using our secure online request form
  2. After submitting the form, email a copy of your ID to dd.backgroundchecks@multco.us
  3. We must have a copy of your ID to start the background check application process.
  4. After we receive your background check request and your ID, Multnomah County I/DD staff will contact you to schedule a meeting by online video conference using Google Meet to verify your identity as required by Oregon Administrative Rules (OARs). You will receive any additional information and instructions during that meeting and by email afterward. 

Background Checks for Behavior Consultants, Employment Support Specialists, IDD Direct Nursing Service Providers

  1. Request a background check using our secure online request form.
  2. After submitting the form, email a copy of your ID to dd.backgroundchecks@multco.us
  3. We must have a copy of your ID to start the background check application process.
  4. After we receive your background check request and your ID, Multnomah County I/DD staff will contact you to schedule a meeting by online video conference using Google Meet to verify your identity as required by Oregon Administrative Rules (OARs). You will receive any additional information and instructions during that meeting and by email afterward. 

Questions?

If you have questions about the background check process, the status of an application, or other provider enrollment questions, contact the Multnomah County I/DD Provider Credentialing Team by email at dd.backgroundchecks@multco.us or 503-988-9790.

Last reviewed December 4, 2024

Was this page helpful?

Select one