Three "Sets" of Assertive Engagement

Three "Sets" of Assertive Engagement

Assertive Engagement also incorporates concepts around trauma-informed care, harm reduction, anti-oppression, and unconditional positive regard.

Heart Set = How we feel about and how we treat the people we work with

• Addressing our own biases and judgments

• Understanding our own trauma

Mindset = How we think about the people we work with

• Approaching people as inherently capable

• Identifying cultural strengths

Skill Set = How we do our work

• Adjusting our skills to be culturally responsive

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