ServicePoint is the HMIS/CIS database of choice for Multnomah County. The Multnomah County ServicePoint Helpline strives to help our partner agencies and service providers utilize ServicePoint effectively for data collection and reporting. The Helpline provides users accounts and trainings free of charge to all service providers who use ServicePoint to collect  and report client and program data to the County and its funders. 


February 21st, 2017

  • On Wednesday, February 22nd, the ServicePoint system will be down for maintenance from 7:00 to 10:00 pm (PST). You will not be able to log into ServicePoint during these hours. Service will resume after 10:00 pm.

February 10th, 2017

  • A new issue of TalkingPoint is available now! Check out the Jan/Feb 2017 newsletter here.

February 9th, 2017

  • A new training schedule is coming! Stay tuned for more details.
  • New guide for installing .pki on Mac computers is available. Contact the Helpline for your copy.

Frequently Used Documents/Forms

Need to contact the ServicePoint Helpline?

Phone line and email is monitored between 8 am and 5 pm, Monday through Friday.