Other Housing & Outreach Programs Handbooks and Forms

Wellsky (formerly ServicePoint) data entry handbooks for STRA, S+C, JOHS RRH/HP, CHAT, PSH, SHSF, MiM and other housing/outreach programs managed by Home Forward and the Joint Office of Homeless Services.

Note: ServicePoint has changed their name to Wellsky Community Services. Manuals may not reflect that change yet.

Short-term Rent Assistance (STRA) ServicePoint Handbook updated 10/2021 (1.2 MB)

School Housing Stabilization Fund (SHSF) ServicePoint Handbook - updated 10/2021 (1.15 MB)

A Home for Everyone (AHFE) Economic Opportunity Program (EOP) for Rent Assistance ServicePoint Handbook (updated 10/2021) (1.89 MB)

Shelter Plus Care (S+C) ServicePoint Handbook - updated 1/2022 (1.61 MB)

Permanent Supportive Housing - Supportive Services Only (PSH-SSO) & Housing (PSH) ServicePoint Handbook - updated 1/2022 (1.71 MB)

Joint Office of Homeless Services - Rapid Re-Housing/Homeless Prevention (JOHS-RRH/HP) ServicePoint Handbook - last update 4/2022 (1.9 MB)

Joint Office of Homeless Services - Street Outreach (JOHS-SO) ServicePoint Handbook - updated 10/2021 (1.31 MB)

Emergency Shelter (ES) ServicePoint Handbook - updated 10/2021 (1.64 MB)

Coordinated Housing Assessment Team (CHAT) ServicePoint Handbook (698.71 KB)

Findley Commons ServicePoint Handbook (691.56 KB)

Move In Multnomah (MiM) ServicePoint Handbook (1.35 MB)

INTAKE PACKETS

AHFE 501 INTAKE PACKET (195.52 KB)

AHFE 501 INTAKE PACKET - FILLABLE (581.13 KB)

AHFE 501 INTAKE PACKET (52.3 KB)

ES/SO AHFE 501 INTAKE PACKET (195.08 KB)

ES/SO AHFE 501 INTAKE PACKET - FILLABLE (578.5 KB)

ES/SO AHFE 501 INTAKE PACKET (51.88 KB)

EXIT PACKETS

AHFE 501 EXIT PACKET (130.69 KB)

AHFE 501 EXIT PACKET - FILLABLE (297.21 KB)

AHFE 501 EXIT PACKET (40.16 KB)

ALL HOUSING PROGRAMS

System Expansion New Required Data - 10/1/21

FAQ - System Expansion Population A/B (70.52 KB)

Population A/B Determination Form (updated July 2022) (470.23 KB)

Population A/B Determination Form - SPANISH - (updated July 2022) (477.02 KB)

HOUSING MOVE-IN DATE & INTERIM REVIEWS

How to Transact the Housing Move-In Date (06/2018)

Entering HMID - EHV and Mainstream Vouchers (191.05 KB)

Housing Move-In Date (HMID) FAQ - from Portland Housing Bureau

How to Transact Interim and Annual Reviews, and Follow-Ups (01/2018)

How to Complete the HUD Verifications (12/2017)

Entering Housing Move In Date after Program Entry - Interim Review (152.19 KB)

Data Sharing Release of Information Materials

Client Consent to Release of Information for Data Sharing in Multnomah County is required for all Housing programs.

Client Consent to Release of Information for Data Sharing in Multnomah County (English) (165.92 KB)

Client Consent to Release of Information for Data Sharing in Multnomah County (Russian) (151.18 KB)

Client Consent to Release of Information for Data Sharing in Multnomah County (Spanish) (165.89 KB)

Client Consent to Release of Information for Data Sharing in Multnomah County (Vietnamese) (242.68 KB)

Release of Information - FAQ (180.73 KB)

Data Sharing Privacy Notice (76.09 KB)

Data Sharing Provider List (updated 05/2023) (66.36 KB)

Data Sharing Revocation Form (40.08 KB)

How to Revoke a Release of Information (ROI) (132.82 KB)

Last reviewed December 3, 2024

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