Note: ServicePoint has changed their name to WellSky Community Services. Manuals may not reflect that change yet.
User Forms
User Set-Up/Modify/Delete Form
Document
WellSky New User Agreement
(70.95 KB)
Document
ServicePoint Remote Access Agreement
(70.41 KB)
WellSky Community Services Guides
Document
Using the Alias Field
(38.61 KB)
Document
Entering Multiple Services
(183.49 KB)
Technical Support
Document
Encrypted Email Instructions
(253.06 KB)
Document
Excel - Password Protecting Guide
(177.17 KB)
Document
Excel - Filtering Data
(237.55 KB)
Document
Excel - Sorting Data
(262.78 KB)
Document
ServicePoint Web Browsers
(109.74 KB)
Video Tutorials
Adding New Household Members to Existing Entries
Household Data Sharing (from Portland Housing Bureau)
How to Transact an ROI (from Portland Housing Bureau)
Interim Reviews, Annual Assessments and Follow-Ups (from Portland Housing Bureau)
How to Complete HUD Verifications (from Portland Housing Bureau)
How to Transact a Housing Move-In Date (HMID) (from Portland Housing Bureau)