Community Resources

This page contains resources to support our communities as we experience the COVID-19 pandemic and get through this together.

As you review these resources, know you are not alone. If you are experiencing a mental health crisis, please call Multnomah County Crisis Line: 503-988-4888, 24 hours a day, 7 days a week. Toll-free: 800-716-9769. Hearing-impaired dial: 711. Interpreters available.

Access to Health Care and Sick Leave

Health Insurance 

  • If you are uninsured, call 211 for a list of health clinics that will see you
  • Multnomah County Health Insurance Page - OHP is open to all children and teens younger than 19, regardless of immigration status, who meet income and other criteria
  • 503-416-4100 or 1-900-224-4840 - Oregon Health Plan is doing phone call assistance to enroll or make appointments
  • Outside In - call 503-583-6659 for assistance with OHP enrollment. 
  • Project Access Now - for assistance in enrolling in OHP or the Health Insurance Marketplace, call/fax 503-345-7031 or email oea@projectaccessnow.org. Assistance available in English, Spanish, and Russian
  • CAWEM - coverage of emergency medical services only for those eligible for Medicaid if not for immigration status. CAWEM Plus available for pregnant individuals.
  • COFA Premium Assistance Program - free health insurance for low-income citizens from the Republic of Marshall Islands, the Federated State of Micronesia, and the Republic of Palau.

Clinics

Sick Leave

Disability Resources

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Mental Health, Substance Use Disorder, and Recovery Support

Mental Health Crisis Lines

  • Multnomah County Crisis Line: 503-988-4888, 24 hours a day, 7 days a week. Toll-free: 800-716-9769. Hearing-impaired dial: 711. Interpreters available.
  • National Suicide Prevention Hotline: 1-800-273-TALK (8255) 
  • Crisis Text Line: Text HOME to 741741  
  • Oregon Youthline, Call: 877-968-8491
  • Text: Text teen2teen to 839863 between 4pm - 10pm to text with another teen.
  • National Youth Crisis Hotline: 1-800-442-HOPE (4673)
  • Oregon Partnership 24 Hour Youth Helpline: or 1-877-553-TEEN (8336) 

Mental Health and COVID-19

Taking Care of Your Mental Health

Recovery Community

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Culturally-Specific Resources

Native Specific Organization Responses

Immigrant and Refugee Services in Multnomah County

Public Charge and COVID-19

  • The federal government has announced that medical treatment or preventive services for coronavirus (COVID-19) will not count against those seeking permanent residency in the United States. 

Immigrations and Customs Enforcement (ICE)

  • As of 3/18/20, ICE has announced it will temporarily halt enforcement and focus enforcement on public safety risks and individuals subject to mandatory detention based on criminal grounds.

Resilience and Community Care Resources

Mutual Aid Guides - developed by community organizers

LGBTQIA+ Resources

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Resources for those Experiencing Domestic Violence and Sexual Assault

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Food Support

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Unhoused Community Resources

  • Multnomah County COVID-19 Guidance - for people experiencing homelessness without shelter. Information cards for street outreach in English and Spanish
  • How to connect with service providers: A curated list of what dozens of service providers are offering, and how their services have changed because of COVID-19.
  • A summary of the County's work to create physical-distancing space in shelters, set up motel options for people with symptoms, and bring supplies/information to campers through outreach.
  • Map of City of Portland Emergency Hygiene Stations - hand washing stations and portable toilets
  • City of Portland reduction in encampment cleanups - focusing on encampments with significant presence of hazardous materials that clearly present a public health and safety risk
  • Portland Street Medicine - on-street medical care for those experiencing homelessness

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Financial, Job, and Business Support

Where to get financial help during Coronavirus pandemic?

Utilities

Rent

Job Specific Relief Funds

Business Resources

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Internet Access

  • Keep Americans Connected Pledge - Companies such as Verizon, Spring, T-Mobile, AT&T, and others have agreed to not terminate service due to nonpayment, are waiving late fees, and offering WiFi hotspots
  • Charter - Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. Wifi spots opened up for public use.
  • Comcast - Free Xfinity WiFi hotspots open to anyone, unlimited data at no additional charge, no disconnects or late fees, 60 days of complimentary Internet Essentials for new customers, new educational material for school-age students, 24x7 network monitoring, increasing speeds from 15/2 MBPS to 25/3 for all new and existing customers.

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Education and Homeschool Resources

Education 

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Ways to Help

  • Donations and volunteers: drop off personal protective equipment, sign up for other donation and volunteer opportunities with Multnomah County and the City of Portland’s Joint Volunteer Information Center.

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Multnomah County Health Department COVID-19 Resource Posters

Fact Sheets

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