Community Resources

Call 211

If you need help with food, health care, housing, utilities, child care and parenting, COVID-19 information and more, the best place to start is by calling 211. Their trained information and referral specialists can help you find resources in the community. Language interpreters are available.

They can also be reached by:

• Toll free line:1-866-698-6155 

• Email help@211info.org

• Website 211Info.org 

• Texting your zip code to 898211. 

You can also call 211 if you are in quarantine or isolation and are having a hard time getting your basic needs met while staying home.

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Food access and delivery

Health care, medical transportation and prescriptions

Mental health and recovery

Parenting resources

Culturally-specific resources

Houseless community

Financial help: unemployment, rent, utilities

Disabilities

Domestic violence and sexual assault

Food Access and Delivery 

If you are in quarantine, do not leave your house to pick up food. Use a delivery service or ask friends and family you do not live with to help so you do not have to go out. 

If you need help paying for groceries or grocery delivery, these resources can help, or call 211 for more information. 

General food assistance 

• 211info Food Resources 

• Supplemental Nutrition Assistance Program (SNAP) in Multnomah County

• Women Infants and Children (WIC)  You could qualify for food assistance if you've lost income, and if you're pregnant, a new mom, or if you have a baby or young children under 5 years old. Welcomes dads, guardians and foster parents. 503-988-3503

• Food and Nutrition for Seniors Visit the website or call the Aging and Disability Resource Connection (ADRC) 1-855-ORE-ADRC for resources.

• Multnomah County Library Food Resources for Students and Families Includes links to school districts within Multnomah County and agencies providing food relief to families. 

  • School meals and free food distribution map

Meals

Blanchet House - Meals for those not in a shelter. Monday- Saturday, breakfast, lunch and dinner. Visit website or call for hours 503-241-4340. 

Food pantries and food boxes

• Oregon Food Bank View a map of food pantry sites in the state or call 503-282-0555 or 1-800-777-7427. 

• William Temple House Food pantry with fresh produce, meat and dairy, bread, spices, grab-and-go meals, staples. Visit the website or call 503-226-3021 for more information.

• Portland Adventist Community Services Food pantry. Distributes pre-made boxes and as much fresh/frozen food as possible. Visit the website, call or email for more information. 503-252-8500, pacsfood2020@gmail.com.

• Catholic Charities Clark Family Center Food pantry with culturally specific foods and access in multiple languages. Visit the website or call 503-231-4866 for location and hours. 

• The Salvation Army Drive-thru food boxes. Visit the website or call 503-794-3199 for locations and hours.

Grocery and Meal Deliveries for Seniors, Veterans, People with Intellectual & Developmental Disabilities

• Sunshine Division For homebound, medically fragile, and/or unable to leave their home. Call to request a food box delivery 503-609-0285 (Portland and Gresham only).

• Store to Door For seniors and adults with disabilities. Affordable, personal, volunteer-based grocery shopping and delivery service in Portland. 503-200-3333.

• Meals on Wheels For seniors. The cost of each meal is $7.39. You will be asked to contribute to the cost of the meal, and must be at home to receive them. 503-953-8111 or toll-free 866-788-6325. Request meals online»

• TriMet LIFT Grocery Delivery For LIFT paratransit customers. Get groceries and essential goods delivered to your door. 

Meals for People Living with HIV

Ecumenical Ministries of Oregon HIV Day Center Grab-and-go meals for low-income people living with HIV/AIDS. Meal delivery for those with a medical need. 503-460-3822, hivcenter@emoregon.org

Health Care 

If you don’t have insurance, call 211. They can help you find a clinic even if you don't have insurance. 

Health Insurance 

• Multnomah County Health Department If you need health insurance our Eligibility Specialists can help you with your application. 503-988-5558.

• CAWEM Coverage of emergency medical services for those not eligible for Medicaid because of their  immigration status. CAWEM Plus available for pregnant individuals. Testing and hospitalization for COVID-19 covered under CAWEM and CAWEM Plus.

• COFA Premium Assistance Program Free health insurance for low-income citizens from the Republic of Marshall Islands, the Federated State of Micronesia, and the Republic of Palau.

Transportation to medical appointments

• Ride to Care Free non-emergent medical transportation to eligible OHP members.

Clinics

If you feel sick or have tested positive and need to get care, call before going to the clinic. They will tell you next steps.

• Multnomah County Primary Care Clinics All clinics are now open, with appointments provided by telemedicine and in person. Call 503-988-5558 for an appointment.

• Student Health Centers Open to any school-aged youth in Multnomah County, even if they are not enrolled in school.

• Coalition of Community Health Clinics These clinics provide a range of health and preventive services for low-income, uninsured, and under-served community members.

• Oregon MothersCare: Supporting Healthy Pregnancies | For any pregnant person, regardless of income, insurance status, or citizenship status.

• HIV/AIDS Services A full range of services (medical care, insurance, housing, mental health, food) is available for low-income people living with HIV/AIDS. Low or no cost.

Nurse Hotline for Oregon Child Care Providers during COVID-19

The Early Learning Division is partnering with Oregon Health & Science University (OHSU) to support Oregon child care providers with a COVID-19 nurse hotline. The number, 1-833-647-8222, will be available seven days a week from 8 a.m. to 8 p.m. The hotline is a resource reserved for child care providers and staff at no cost. Language assistance is also available.

Child care providers can access the toll-free hotline for assistance with:

• Symptoms or health issues that are concerning to them or staff

• Questions about excluding children and staff

• Steps to take if someone is positive for COVID-19

Prescription Drugs

If you are in quarantine avoid going out to pick up prescriptions. Check with your pharmacy or doctor’s office to find out if there are delivery or drive-up options available. 

Portland Fire & Rescue Meds on Wheels Prescription pick-up and delivery for home-bound seniors and those with disabilities. 971-228-7687

Mental Health and Recovery Support

Mental Health Call Center and Crisis Intervention

Call Multnomah County’s Mental Health Call Center any time, 24 hours a day, 7 days a week. Interpreters are available.

• 503-988-4888

• Toll free: 800-716-9769.

• Hearing impaired call 7-1-1

Mental Health Crisis Intervention>> 

Culturally-specific behavioral health resources

Recovery Support

• Oregon Recovery Network | Find call-in meetings, peer support and other recovery resources for your area.

• DePaul Treatment Center | 503-535-1151

Mental Health Crisis Lines

• National Suicide Prevention Hotline 1-800-273-TALK (8255) 

• Oregon Youthline | Call 877-968-8491 or text teen2teen to 839863 between 4pm - 10pm to text with another teen.

• NAMI Oregon | 503-230-8009 or 800-343-6264, email namioregon@namior.org - Live support from 9am - 5pm, M-F.

• The Trevor Project | 1-866-488-7386 - 24/7 suicide prevention for LGBTQ. 

• Senior Loneliness Line | 503-200-1633 or 800-282-7035 - For Oregonians 55+ years old. Get ongoing support, resources, and listening sessions.

• Veteran Crisis Line | 1-800-273-8255 - Call, chat, or text options, with deaf and hard of hearing support available.

• Safe + Strong Helpline | 800-923- HELP (4357) - Free 24/7 emotional support and resource referral to anyone who needs it.

Parenting

• Learning Resources – Multnomah County Library

• Talking with Kids about COVID-19 - Multnomah County Library

• Supporting Your Student Learner during COVID-19 

• Morrison Child and Family Services Parent's Anonymous Hotline | 503-258-4568

• National Parent Helpline | 1-855- 4A PARENT or (1-855-427-2736)

Culturally-Specific Resources

Sign up to receive a newsletter with COVID-19 resources sent out by our culturally specific liaison team.

• Coalition of Communities of Color COVID-19 Resources 

• Domestic Violence & Behavioral Health | For Native American, African American, Russian, Latinx, Asian and Pacific Islander, and others.

Immigrant and Refugees 

The federal government has said that COVID-19 testing, prevention, or treatment will NOT be used against immigrants in a public charge test. If you get sick, you should not be afraid to get help because of public charge.

• USAHello Coronavirus and COVID-19 Information for immigrants and refugees. 

• Immigration and Customs Enforcement (ICE) Guidance on COVID-19 

• Immigrant Eligibility for Public Programs During COVID-19

• From Oregon Health Authority:

  • Fact sheet about public charge in many languages

  • FAQs on public charge

• Oregon Immigration Resource guidance on public charge and COVID

• COVID Information in Multiple Languages

• Multnomah County Global | Database of resources for immigrants and refugees in Multnomah County.

LGBTQIA+ Resources

• The National Center for Transgender Equality COVID-19 Guide

• PSU Queer Resource Center Comprehensive list of community LGBTQ+ resources.

Houseless Community

• Street Roots Rose City Resource Guide | Includes service changes and new resources due to COVID-19.

• A Home for Everyone | List of service changes due to COVID-19.

• Map of Portland Emergency Hygiene Stations | Hand washing stations and portable toilets.

Financial help

• COVID-19 Temporary Paid Leave Program For people who need to quarantine or isolate because of COVID-19 exposure but do not qualify for COVID-19-related paid sick leave (or do not have access to COVID-19-related paid time off).

• COVID-19 Workforce Response Line Assistance with work-related resources and services. Interpreters available. 503-714-5989 or 503-766-5696

• Pandemic Unemployment Assistance (PUR)

• IRS.gov | How to get your economic stimulus payment

• Federal Student Aid | As part of the CARES Act, student loan borrowers are provided relief on monthly loan payments during COVID-19.

Rent

• Multnomah County Eviction Moratorium If you lost your job due to COVID -19 and can’t pay rent, you cannot be evicted.

• Multnomah Stability Initiative Offers services to prevent homelessness.

• Home Forward Housing for low-income individuals and families. 503-802-8333 or 503-280-3750.

• HUD.gov How to get rental assistance and resources

• COVID-19 Emergency Protections Information about statewide, Multnomah County, and federal housing protections.

• Consumer Financial Protection Bureau Mortgage and housing assistance during COVID-19.

Utilities

Many utilities have suspended late payment fees and disconnections if you can’t pay your bill. Contact your utility company for details.

• 211Info.org/energy Call 211 to connect with local organizations that can help with bills

• Everyoneon.org Affordable internet access and computers for people with low income.

Disabilities

• OHSU - COVID-19 Resources for People with Disabilities

• Multnomah County Intellectual & Developmental Disabilities

• FACT Oregon | Resources for families with children experiencing disabilities 

Domestic Violence and Sexual Assault

• Oregon Department of Human Services Domestic Violence Victim Services

• Multnomah County Domestic and Sexual Violence Resource

• Culturally-specific domestic violence resources»

• Oregon Child Abuse Hotline 1-855-503-SAFE (7233)

• Childhelp National Child Abuse Hotline 1-800-4-A-Child or 1-800-422-4453

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