Important Notice: Starting 01/01/26, BenefitHelp Solutions (BHS) will be the County's FSA administrator.
What is a Transportation Reimbursement Plan (TRP)?
A TRP is a pre-tax benefit account used to pay for eligible commuting expenses to/from work. Multnomah County offers two types: Parking TRP and Transit TRP.
How do TRPs Work?
- You contribute money through payroll deductions each pay period for your own work-related parking expenses and/or transit expenses (passes/fares).
- Your deductions are sent to BenefitHelp Solutions (BHS) after each pay period.
- Transit TRP participants can only use the provided TRP debit card to access available funds. (Manual reimbursement requests are not permitted.)
- NEW for 2026: TRP Parking participants receive a debit card that can be used for eligible parking expenses. Please remember that, unlike MERP, funds are not loaded in entirety to your account at the beginning of the plan year but are loaded with each pay period as your contribution is made. Check your current available balance/s in your BHS portal account.
- Eligible expenses incurred through 12/31 of the plan year may be submitted for reimbursement to BenefitHelp Solutions through 3/31 of the following year.
- Funds remaining in the account at the end of the plan year will roll over to the next plan year.
- You must re-enroll annually (during open enrollment) to keep active participation/payroll deductions in the next plan year.
Important Facts about TRPs
- You can make changes (increases/decreases to deductions) to your enrollment if your parking needs change (once per month maximum). Changes take effect on the 1st of the month on/after the change is submitted.
- You can sign up or cancel your enrollment at any time when you have a change in parking need or cost (not just during open enrollment).
- Make changes using Workday (Change Benefits > TRP Parking and Transit Enroll/Cancel > use today's date > then make your desired changes and submit!), or by contacting the Benefits Office at employee.benefits@multco.us.
- Only fund the account for costs you can reasonably predict.
- If you leave the County (and have enrolled in the Parking TRP), you can only get reimbursed for expenses that you incurred while you were employed (Parking TRP).
- If you leave the County (and have enrolled in the Transit TRP), any unused funds remaining in the account are forfeited.
Types of TRP
Parking TRP
2026 Maximum Enrollment Amount: Monthly maximum contribution increases to $340/month / $170.00 per pay period. 2026 Minimum: $20 per month / $10 per pay period.
Reimbursement method: TRP-Parking participants can use their provided BHS debit card, can submit a reimbursement request with receipts in their online portal, or can mail/fax the Parking Reimbursement Form and receipts to BHS.
Eligible Reimbursements:
Expenses related to parking at or near your primary work location, the location where you take mass transit, or the location where you pick up the vanpool. Fuel, maintenance and insurance costs are not covered. Covered expenses include:
- Non-County parking garages and lots
- Multnomah Building Garage (501 SE Clay St) recurring expenses are not reimbursable
- Portland parking meters
- Bicycle parking
Access your TRP Parking account through BenefitHelp Solutions (BHS) to submit claims and receipts and find claim forms.
Transit TRP
2026 Maximum Enrollment Amount: Monthly maximum contribution increases to $240/month. Minimum: $20 per month / $10 per pay period
Reimbursement Method: Funds are loaded each pay period onto your FSA debit card, which is mailed to you by BenefitHelp Solutions (BHS).
Eligible Reimbursements:
Expenses include the cost of transit passes (any pass, token, fare card or voucher) for mass transportation to and from work. Note: Benefit-eligible employees may request a County-paid (free) TriMet Hop FastPass. The Hop FastPass, however, does not include C-Tran Express Routes and a Transit TRP account may be a good option to consider if you use those routes.
- Transit tickets and passes (e.g. C-Tran express)
- Vanpool*
*Vanpool is defined as any highway vehicle that seats at least six adults (not including the driver). In addition, at least 80% of the vehicle mileage will be for transporting employees between home and work, with employees occupying at least one-half of the vehicle’s seats (not including the driver).
BenefitHelp Solutions Customer Service
Email: benefithelpsolutionsCDHSupport@healthaccountservices.com
Phone: (855) 378-0197 (M-F 5am-5pm, PST)
BenefitHelp Solutions (BHS) Documents
- TRP-Parking Reimbursement Form - Coming Soon