Employee Benefits Office

Email: employee.benefits@multco.us
Fax: 503-988-6257
Mail: 501 SE Hawthorne Ste 300, Portland OR 97214
Phone: 503-988-347


Kaiser Permanente

Member Services: 503-813-2000
www.kp.org or http://www.kaiserpermanente.org


Moda Health

www.modahealth.com 
Medical Customer Service: 503-265-2964 or email: MultCountyCS@modahealth.com

Array Rx (Pharmacy) Customer Service:  1-800-913-4284 or email: MultCountyCS@modahealth.com

Delta Dental Customer Service: 503-265-2965 or email: MultCountyCS@modahealth.com


Vision Service Providers (VSP) administers routine vision care, glasses and/or contact lenses associated with Moda Medical PPO 400 Plans. Note: The Moda Major Medical plan does not include vision coverage.
Customer Service: 800.877.7195. https://www.vsp.com/benefits/how-to-use-vsp-benefits

Moda Provider Search - You can search for Moda's providers as a guest by selecting the "Connexus" network for medical and the "PPO Delta" or "Dental Premier" networks for dental. After your plan start date, you can also search by using your subscriber ID# or search in your Member Dashboard.

Previous Pharmacy (services ended 12/31/24) - WellDyneRx https://www.welldynerx.com/ provides prescription services associated with Moda Medical Plans/ Customer Service 888-479-2000


Willamette Dental

Customer Service: 1-855-4DENTAL (433-6825)

https://www.willamettedental.com/multnomah-county/


The Standard Insurance Company

For Disability claims: 800-368-2859


HRA VEBA Plan

Customer Service: 888-659-8828
Mailing address: PO BOX 80587, Seattle WA 98108
e-mail: customercare@hraveba.org
website: www.hraveba.org


ComPsych - Employee Assistance Plan (EAP)

Toll-free access for you or members of your household: 866-483-1493


PacificSource Administrators (MERP/DCAP/TRP Third-Party Administrators)

Customer Service: 800-422-7038
http://psa.pacificsource.com/PSA/
MERP and DCAP forms


HomeStreet Bank (Mortgage Lending)

Customer Service: 503-227-3956
www.homestreet.com

Last reviewed March 28, 2025