Employee Benefits Office
Email: employee.benefits@multco.us
Fax: 503-988-6257
Mail: 501 SE Hawthorne Ste 300, Portland OR 97214
Walk-in Hours: Tues, Wed, Thurs (8a-5pm)
Voicemail: 503-988-3477
Kaiser Permanente
Member Services: 503-813-2000 (for Medical/Dental/Vision)
NEW Member Services:
Moda Health
Medical Customer Service: 503-265-2964 or email: MultCountyCS@modahealth.com
ArrayRx (Pharmacy) Customer Service: 1-800-913-4284 or email: MultCountyCS@modahealth.com
Delta Dental Customer Service: 503-265-2965 or email: MultCountyCS@modahealth.com
Vision Service Providers (VSP) administers routine vision care, glasses and/or contact lenses associated with Moda Medical PPO 400 Plans. Note: The Moda Major Medical plan does not include vision coverage.
Customer Service: 800.877.7195
Moda Provider Search - You can search for Moda's providers as a guest by selecting the "Connexus" network for medical and the "PPO Delta" or "Dental Premier" networks for dental. After your plan start date, you can also search by using your subscriber ID# or search in your Member Dashboard.
Willamette Dental
Customer Service: 1-855-4DENTAL (433-6825)
BenefitHelp Solutions (MERP/DCAP/TRP Third-Party Administrators)
Email: benefithelpsolutionsCDHSupport@healthaccountservices.com
Phone: (855) 378-0197, (M-F 5am-5pm, PST).
The Standard Insurance Company
Travel Assistance: medservices@assistamerica.com
Disability Claims: 800-368-2859
HRA VEBA
Customer Service: 888-659-8828 or customercare@hraveba.org
Mailing address: PO BOX 80587, Seattle WA 98108
ComPsych - Employee Assistance Plan (EAP)
Toll-free access for you and members of your household: 866-483-1493
Contact County Employee Wellness for more information: wellness.program@multco.us
Mechanics Bank (Mortgage Lending, formerly HomeStreet Bank)
Customer Service: 503-227-3956