Important Notice: As of 01/01/26, BenefitHelp Solutions (BHS) is the County's FSA administrator.
What is a Transportation Reimbursement Plan (TRP)?
A TRP is a pre-tax benefit account used to pay for eligible commuting expenses to/from work. There are two types of TRPs that employees can enroll in - Parking and Transit.
How do TRPs Work?
- You contribute money through payroll deductions each pay period for your own work-related parking expenses and/or transit expenses (passes/fares).
- Your deductions are sent to BenefitHelp Solutions (BHS) after each pay period.
- Transit TRP participants can only use the provided TRP debit card to access available funds. (Manual reimbursement requests are not permitted.)
- NEW for 2026: TRP Parking participants receive a debit card that can be used for eligible parking expenses. Please remember that, unlike MERP, funds are not loaded in entirety to your account at the beginning of the plan year. Rather, they are loaded each pay period after your contribution is made. You can check your current available balance/s in your BHS portal account.
- Funds remaining in the account at the end of the plan year will roll over to the next plan year.
- You must re-enroll annually (during open enrollment) to keep active participation/payroll deductions in the next plan year.
Important Facts about TRPs
- Only fund the account for costs you can reasonably predict. Unused funds are not returned to you.
- TRP accounts are flexible. If your parking or transit needs change during the year, you can make adjustments to your TRP account, including enrolling, cancelling, and changing your enrollment amount, up to once per month.
- Changes take effect on the 1st of the month on/after the change is submitted.
- Make changes using Workday (Change Benefits > TRP Parking and Transit Enroll/Cancel > use today's date > then make your desired changes and submit!), or by contacting the Benefits Office at employee.benefits@multco.us.
- If you leave the County (and have enrolled in the Parking TRP), you can only get reimbursed for expenses that you incurred while you were employed (Parking TRP).
- If you leave the County (and have enrolled in the Transit TRP), any unused funds remaining in the account are forfeited.
Types of TRP
Parking TRP
2026 Maximum Enrollment Amount: $340/month / $170.00 per pay period. 2026 Minimum: $20 per month / $10 per pay period.
Reimbursement period (2026 onward): You must submit your request for reimbursement within 180 days following the end of the service date, or the plan year’s
run-out date, whichever comes sooner.
Reimbursement method: TRP-Parking participants can use their provided BHS debit card, can submit a reimbursement request with or without receipts in their online portal or via their mobile app, or can mail/fax the Parking Reimbursement Form and receipts to BHS.
Eligible Reimbursements: Expenses related to parking at or near your primary work location, the location where you take mass transit, or the location where you pick up the vanpool. Fuel, maintenance and insurance costs are not covered.
Covered expenses include:
- Non-County parking garages and lots
- Multnomah Building Garage (501 SE Clay St) recurring expenses are not reimbursable
- Portland parking meters
- Bicycle parking
Access your TRP Parking account through BenefitHelp Solutions (BHS) to submit claims and receipts and find claim forms.
Transit TRP
2026 Maximum Enrollment Amount: $240/month.
2026 Minimum Enrollment Amount: $20 per month / $10 per pay period
Using Transit FSA: There is no reimbursement option for Transit. You will only use the the FSA card mailed to you by BenefitHelp Solutions (BHS). Remember - funds are loaded each pay period onto your FSA debit card, not all at once.
Eligible Expenses: Expenses include the cost of transit passes (any pass, token, fare card or voucher) for mass transportation to and from work.
Covered expenses include:
- Transit tickets and passes (e.g. C-Tran express)
- Vanpool*
Note: Benefit-eligible employees may request a County-paid (free) TriMet Hop FastPass. The Hop FastPass, however, does not include C-Tran Express Routes and a Transit TRP account may be a good option to consider if you use those routes.
*Vanpool is defined as any highway vehicle that seats at least six adults (not including the driver). In addition, at least 80% of the vehicle mileage will be for transporting employees between home and work, with employees occupying at least one-half of the vehicle’s seats (not including the driver).
BenefitHelp Solutions Customer Service
Email: benefithelpsolutionsCDHSupport@healthaccountservices.com
Phone: (855) 378-0197 (M-F 5:00am-5:00pm, Pacific Time)
BenefitHelp Solutions (BHS) Documents
- BenefitHelp Solutions Commuter Resources (you'll find the Parking Reimbursement Form on this page)