Important Notice: Starting 01/01/26, BenefitHelp Solutions (BHS) will be the County's FSA administrator.
What is a Transportation Reimbursement Plan (TRP)?
A TRP is a pre-tax benefit account used to pay for eligible commuting expenses to/from work. Multnomah County offers two types: Parking TRP and Transit TRP.
How do TRPs Work?
- You contribute money through payroll deductions each pay period for your own work-related parking expenses and/or transit expenses (passes/fares).
- Your deductions are sent to BenefitHelp Solutions (BHS) after each pay period.
- Transit TRP participants can only use the provided TRP Mastercard to access available funds. (Manual reimbursement requests are not permitted.)
- Reimbursement claims (for the parking TRP) are processed as soon as the funds are available in your account.
- Eligible expenses incurred through 12/31 of the plan year may be submitted for reimbursement to BenefitHelp Solutions through 3/31 of the following year.
- Funds remaining in the account at the end of the plan year will roll over to the next plan year.
- You must re-enroll annually (during open enrollment) to keep active participation/payroll deductions in the new plan year.
Important Facts about TRPs
- You can make changes (increases/decreases to deductions) to your enrollment if your parking needs change (once per month maximum). Changes take effect on the 1st of the month on/after the change is submitted.
- You can sign up or cancel your enrollment at any time when you have a change in parking need or cost (not just during open enrollment).
- Make changes using Workday (Change Benefits > TRP Parking and Transit Enroll/Cancel > use today's date > then make your desired changes and submit!), or by contacting the Benefits Office at employee.benefits@multco.us.
- Only fund the account for costs you can reasonably predict.
- If you leave the County (and have enrolled in the Parking TRP), you can only get reimbursed for expenses that you incurred while you were employed (Parking TRP).
- If you leave the County (and have enrolled in the Transit TRP), any unused funds remaining in the account are forfeited.
Types of TRP
Parking TRP
2026 Maximum Enrollment Amount: Monthly maximum contribution increases to $340/month / $170.00 per pay period. 2026 Minimum: $20 per month / $10 per pay period.
Reimbursement method: TRP-Parking participants submit a reimbursement request with receipts to BHS. There is no debit card option.
Eligible Reimbursements:
- Non-County parking garages and lots
- Multnomah Building Garage (501 SE Clay St) recurring expenses are not reimbursable
- Portland parking meters
- Bicycle parking
Access your TRP Parking account through BenefitHelp Solutions (BHS) to submit claims and receipts and find claim forms. Claims are submitted to BHS; there is not a debit card option for TRP - Parking expenses.
Transit TRP
2026 Maximum Enrollment Amount: Monthly maximum contribution increases to $240/month. Minimum: $20 per month / $10 per pay period
Reimbursement Method: Funds are loaded each pay period onto your FSA Mastercard, which is mailed to you by BenefitHelp Solutions (BHS).
Eligible Reimbursements:
- Transit tickets and passes (e.g. C-Tran express)
- Vanpool
BenefitHelp Solutions Customer Service
Email: benefithelpsolutionsCDHSupport@healthaccountservices.com
Phone: (855) 378-0197 (M-F 5am-5pm, PST)
BenefitHelp Solutions (BHS) Documents
- TRP-Parking Reimbursement Form - Coming Soon