Correspondence, Ephemeral (L14-002): Series documents communications received or sent which do not contain significant information about a county's programs, fiscal status, or routine agency operations. Records include, but are not limited to, advertising circulars, drafts and worksheets, desk notes, memoranda, and other records of a preliminary or informational nature.
Retention: Retain until read. (MOAR 166-103-0005(8))

Correspondence, General (L14-003): Series documents communications received or sent which do not contain significant information about an agency's programs. Records include letters sent and received, memoranda, notes, transmittals, acknowledgements, community affair notices, charity fund drive records, routine requests for information or publications, enclosures, and attachments.
Retention: Retain 1 year. (MOAR 166-103-0005(9))

Correspondence, Program (L14-005): Correspondence, memoranda, and similar records which document and add significant information to the program or primary functional responsibility of the office. Includes letters sent and received, memoranda, notes, and other records related to specific programs or primary functions.
Retention: Retain 1 year. (MOAR 166-103-0005(11))

Monthly Statistical Reports (L14-005): Reports documenting reference activities of the library system. Information includes monthly statistics on questions asked, type of question, method of request, and related information. Statistics are rolled up into the department monthly and annual reports.
Retention: Retain 1 year. (MOAR 166-117-00010(10))

Reference Requests (L14-001): Documents patron requests for information from reference librarians in the County Library system. Includes email requests via the library's "Ask Me" website, phone requests, and mail requests. Many requests are ephemeral in nature, but some are used to build a reference database for future requests. Requests include person making request (in the Ask Me database this link is deleted after 30 days), nature of request, library's response, and related information.
Retention: Ephemeral requests: retain until answered; other requests: retain until obsolete or superseded. (2000-0025/011)