Information to resolve a ballot signature challenge

Challenged ballots are ballots received by the Elections Division which have not been counted due to an issue with the ballot. Two of the most common challenged ballot types include: 

  1. Missing Signature

  2. Non-Matching Signature

When a ballot has been challenged, the Elections Division will mail the voter a written statement that describes the nature of the challenge (a postage paid envelope is enclosed with the letter).  

If you received a message from Track Your Ballot notifying you that there's a problem with your ballot, a letter will be mailed to your address on file. If you prefer to expedite the process, you can contact our office to determine the reason it was challenged. Then you can download the letter related to your challenged ballot below. It will take a few steps to complete. 

Missing Signature Letter

In order to resolve the missing signature challenge you must take the following steps: 

1. Provide Required Voter Information

2. Sign and Date the Voters’ Statement

  • E-signatures must represent the signer's true/"wet" signature to be accepted. Digital Signatures (Typewritten, Docusign, etc.) will not be accepted. 

3. Return the form to the Elections Division no later than 5:00 p.m. on November 26, 2024.

  • Mail or deliver to - 1040 SE Morrison St., Portland, Oregon 97214
  • Email a digital copy to: elections@multco.us.

Non-Matching Signature Letter

In order to resolve the non-matching signature challenge you must take the following steps:

1. Print the voter registration card on the back of the letter.

2. Sign the registration card. Please try to sign your name the same way you did on your ballot.

3. Return the form to the Elections Division no later than 5:00 p.m. on November 26, 2024.

  • Mail or deliver to - 1040 SE Morrison St., Portland, Oregon 97214

Please note:

  • These challenged ballot letters are for Multnomah County registered voters. If your residence is in another county, please contact that county Elections office.

If you need immediate customer service, please call Multnomah County Elections at 503-988-VOTE (8683) during business hours.


NECESITA AYUDA: Si necesita atención al cliente inmediata, llame a Elecciones del Condado de Multnomah al 503-988-8683 durante el horario de atención.

НУЖНА ПОМОЩЬ. Если вам нужно срочно связаться с клиентской поддержкой, звоните в избирательную комиссию округа Multnomah по номеру 503-988-8683 в рабочее время.

ПОТРІБНА ДОПОМОГА. Якщо вам потрібно негайно зв’язатися зі службою обслуговування клієнтів, телефонуйте до Департаменту проведення виборів округу Multnomah за номером 503-988-8683 у робочий час.

MA U BAAHANTAY CAAWIMO: Haddii aad u baahantahay adeega macaamiisha oo degdeg ah, fadlan ka wac Degmada Multnomah 503-988-8683 inta lagu jiro saacadaha shaqada.

需要帮助:如需即时客户服务,请在工作时间拨打 503-988-8683 致电蒙诺玛郡选举中心 。

QUÝ VỊ CẦN TRỢ GIÚP: Nếu quý vị cần dịch vụ khách hàng ngay lập tức, vui lòng gọi cho Ban Bầu Cử Quận Multnomah theo số 503-988-8683 trong giờ hành chính.