Recommendations overview

See which recommendations to county bodies and departments we will be assessing, and access our reports on the status of audit recommendations.

The following recommendations are open. We've listed them by the body or department responsible for implementation.

Recommendations to the Board of County Commissioners

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Create specific criteria for determining what events or causes merit proclamations and/or bridge lightings.Spring 2026

Department of Community Justice: Jail sanctions are worsening inequities and outcomes

RecommendationWhen we will assess it
Ensure that there is adequate case management for housing needs of those discharged from supervisionSpring 2027
Based on data from DCJ about housing status of high-need people on supervision, the board should build capacity for housing by promoting:
i) Coordination of roles between departments at regular meetings
ii) Contracting with community-based providers for re-entry services
Spring 2027
Increase capacity countywide for inpatient mental health treatment and coordinated case management for those with co-occurring disorders and housing instability who may also have a criminal recordSpring 2027

Recommendations to the County Chair

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
All department HR units should conduct 360 reviews for managers annually.Spring 2026
All 360 reviews should be saved in Workday.Spring 2026
All department HR units should give every employee leaving the county the opportunity to fill out an anonymous exit survey about their experience.Spring 2026
The equity analyst for each department should aggregate information from the 360 reviews and exit surveys annually to identify patterns. The department director, department HR, and the equity manager should develop and implement plans to address issues.Spring 2026
Central and department HR should ensure that prior to terminating an employee, HR managers consult with an equity manager or a representative from the ODE.Spring 2026
Central HR and department HR should enforce Personnel Rule 3-42 (Gender Identity and Gender Expression Harassment and Discrimination Free Workplace).Spring 2026
Central and department HR should create disability KSAs that require staff to have expertise in all of the following: the Americans with Disabilities Act, reasonable accommodations, disability justice, and the impacts of ableism.Spring 2026
Central HR should ensure that all staff working in the soon-to-be-created centralized accommodations unit should be required to have a disability KSA.Spring 2026
Expand the central pool of money available for the College to County internship program.Spring 2026
Give equity data analysts access to the Workday report “MCR Flex worker report for researchers” that has more detailed demographic data.Spring 2026
Modify personnel rule 3-65 to allow employees to telework internationally for a limited duration while caring for a family member. If the request is denied, the employee should be provided the rationale in writing.Spring 2026
Ensure that countywide contracting processes include equity, including: plain language procurement documents, technical assistance for vendors, diverse evaluation panels, and interviewing culturally specific providers who have not been selected for county contracts to determine the barriers that they faced.Spring 2026

Recommendations to the County District Attorney

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
All department HR units should conduct 360 reviews for managers annually.Spring 2026
All 360 reviews should be saved in Workday.Spring 2026
All department HR units should give every employee leaving the county the opportunity to fill out an anonymous exit survey about their experience.Spring 2026
The equity analyst for each department should aggregate information from the 360 reviews and exit surveys annually to identify patterns. The department director, department HR, and the equity manager should develop and implement plans to address issues.Spring 2026
Central and department HR should ensure that prior to terminating an employee, HR managers consult with an equity manager or a representative from the ODE.Spring 2026
Central HR and department HR should enforce Personnel Rule 3-42 (Gender Identity and Gender Expression Harassment and Discrimination Free Workplace).Spring 2026
Hire an equity analyst.Spring 2026
Establish a centralized system for monitoring and evaluating the effectiveness of all equity initiatives. This system should include clear metrics, standardized reporting procedures, and a mechanism for collecting feedback from both employees and the community.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the County Sheriff

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
All department HR units should conduct 360 reviews for managers annually.Spring 2026
All 360 reviews should be saved in Workday.Spring 2026
All department HR units should give every employee leaving the county the opportunity to fill out an anonymous exit survey about their experience.Spring 2026
The equity analyst for each department should aggregate information from the 360 reviews and exit surveys annually to identify patterns. The department director, department HR, and the equity manager should develop and implement plans to address issues.Spring 2026
Central and department HR should ensure that prior to terminating an employee, HR managers consult with an equity manager or a representative from the ODE.Spring 2026
Central HR and department HR should enforce Personnel Rule 3-42 (Gender Identity and Gender Expression Harassment and Discrimination Free Workplace).Spring 2026
Hire an equity manager.Spring 2026
Advocate to the Board for funding to build capacity for equity data collection and analysis to inform equity efforts.Spring 2026
Develop a comprehensive equity plan that outlines specific goals, strategies, and initiatives for advancing equity.Spring 2026
Develop clear criteria for mandatory equity training completion and implement a process to hold managers accountable for ensuring both their own participation and the participation of their team members.Spring 2026
Develop a comprehensive equity training plan.Spring 2026
Establish a centralized system for monitoring and evaluating the effectiveness of all equity initiatives. This system should include clear metrics, standardized reporting procedures, and a mechanism for collecting feedback from both employees and the community.Spring 2026
Implement a process for documenting, analyzing, and responding to employee feedback in a timely and transparent manner.Spring 2026
Implement multiple avenues for employees to provide feedback, such as regular one-on-one meetings, anonymous surveys, and employee focus groups.Spring 2026
Provide training to supervisors on active listening, constructive feedback, and addressing employee concerns.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding belonging and report to department staff on findings and steps for improvement.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding workload distribution and report to department staff on findings and steps for improvement.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the Department of Community Justice

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Investigate the concerns raised in the countywide employee survey regarding belonging and report to department staff on findings and steps for improvement.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding responding to discriminatory behavior and report to department staff on findings and steps for improvement.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Department of Community Justice: Jail sanctions are worsening inequities and outcomes

RecommendationWhen we will assess it
Reduce harmful impact of jail and revocation sanctions: PPOs should recommend jail and revocation for technical violations only for imminent and direct public safety threats.Spring 2027
Reduce harmful impact of jail and revocation sanctions: Create a policy that defines public safety threats with clear, measurable criteria and a procedure for PPOs with documentation requirementsSpring 2027
Develop a strategy to prevent failures to report and absconding supervision: Develop a policy that defines minimum efforts that should be made to locate an individual by PPOsSpring 2027
Develop a strategy to prevent failures to report and absconding supervision: Provide and document resources and/or referrals to those at risk of absconding due to homelessnessSpring 2027
Address disparities in sanctions and racial equity: Create public data dashboards updated quarterly with data about racial inequities related to sanctions and absconsions disaggregated by race, caseloads, and units.Spring 2027
Improve access to resources and referrals: Require staff to provide and document resources and referralsSpring 2027
Improve access to resources and referrals: Advocate to the Board for funding to expand low-barrier resource models like SARP for all high and very high-risk individuals on active supervision.Spring 2027
Improve access to resources and referrals: Advocate to the Board for funding to expand access to culturally responsive resources and referrals.Spring 2027
Improve access to resources and referrals: Consistently document needs like mental illness and homelessness and resources and/or referrals that address those needsSpring 2027
Improve access to resources for those with mental illness: Expand access to mental health treatment for all those in high-risk units through documented referrals and/or resourcesSpring 2027
Create a more consistent grievance process: Provide print materials for all those on supervision about the grievance process during the initial PPO intake meeting. Printed materials should include:
i) how to submit a grievance complaint,
ii) expected response time, 
iii) contact information for grievance complaint-related questions,  and 
iv) who to contact if the issue is not resolved.
Spring 2027
Create a more consistent grievance process: Implement two-year retention of grievances and documentation of follow-up, as required by the county’s records retention schedule. Formal and informal grievances and follow up should be documented.Spring 2027
Create a more consistent grievance process: Establish an online grievance submission process with an option for anonymous grievances. Track trends for the nature and frequency of the complaints. Spring 2027
Create a more consistent grievance process: Assign responsibility for tracking and investigating grievances to a central staff member. Spring 2027
Create a more consistent grievance process: Publish an annual report on grievance trends and send to DCJ Director and Board of County CommissionersSpring 2027
Report the following data to the Local Public Safety Coordinating Council and Board of Commissioners, as part of the biannual Community Corrections Plan approval process: Report on jail and revocation use for technical violations that are not for public safety reasons, disaggregated by race.Spring 2027
Report the following data to the Local Public Safety Coordinating Council and Board of Commissioners, as part of the biannual Community Corrections Plan approval process: Gather, analyze and report on data to determine trends on the reasons individuals fail to report or abscond supervision.Spring 2027
Report the following data to the Local Public Safety Coordinating Council and Board of Commissioners, as part of the biannual Community Corrections Plan approval process: Report how many people on supervision at DCJ are experiencing homelessnessSpring 2027
Report the following data to the Local Public Safety Coordinating Council and Board of Commissioners, as part of the biannual Community Corrections Plan approval process: Report on racial disparities in sanctioningSpring 2027
Report the following data to the Local Public Safety Coordinating Council and Board of Commissioners, as part of the biannual Community Corrections Plan approval process: Evaluate and report on Effective Practices in Community Supervision (EPICS) use among all PPOs as a measure of relationship and rapportSpring 2027

Recommendations to the Department of Community Services

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Advocate to the Board for funding to build capacity for equity data collection and analysis to inform equity efforts.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the Department of County Assets

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the Department of County Human Services

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Embed equity practices in all decision-making processes.Spring 2026

Preschool for All: The program is largely achieving its equity goals, but needs to address risks to expansion

RecommendationWhen we will assess it
Develop and implement a process to verify the accuracy of families’ application answers used for priority weighting. At a minimum, the process should verify income with documentation, since income is the highest weighted and is straightforward to document. Spring 2026
Adjust budgets and the forecast to better reflect actual spending.Spring 2026
Ensure communications to providers, the Board of County Commissioners, and the public reflect current practices and note in a timely manner when changes from the plan and county code have occurred.Spring 2026
Make priority group language consistent across all communications, including contracts, applications, program instructions, and communications to the public.Spring 2026
Provide information about the availability of seats at each preschool on the website, to provide more information for families that are applying.Spring 2026
Create focused outreach strategies for each of the priority groups in the Preschool for All Plan.Spring 2026
Add more trainings on culturally responsive and accessible preschool.Spring 2026
Provide instructions to family navigator organizations encouraging them to visit and get to know at least some preschools.Spring 2026
Add the provider program guide to the website.Spring 2026
Create a system to improve data tracking of all preschools that have applied, the outcome, and the reason for the outcome.Spring 2026
Create and implement a process for engaging with preschools that have applied but did not participate.Spring 2026
Create and implement a formalized mechanism for preschools of various sizes (both participating and not participating) to provide input on the Preschool for All program.Spring 2026
Work with central purchasing and the county attorney to review contract requirements for opportunities to reduce burdens on preschools, while still protecting the county. Consult with the county equity contracting group as a resource.Spring 2026
Publicly report annually on the progress of the facilities fund. Include updated analysis on the estimated number and capacity of existing private and public preschools, as available data allows.Spring 2026
Specify and communicate facility fund guidelines to include requirements for creating Preschool for All seats specifically.Spring 2026
Adjust reporting requirements for academic navigators to better monitor if the investments are building new teacher capacity. Spring 2026

Recommendations to the Department of County Management

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Advocate to the Board for funding to build capacity for equity data collection and analysis to inform equity efforts.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the Health Department

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Hire an equity manager.Spring 2026
Advocate to the Board for funding to build capacity for equity data collection and analysis to inform equity efforts.Spring 2026
Develop a comprehensive equity plan that outlines specific goals, strategies, and initiatives for advancing equity.Spring 2026
Establish a centralized system for monitoring and evaluating the effectiveness of all equity initiatives. This system should include clear metrics, standardized reporting procedures, and a mechanism for collecting feedback from both employees and the community.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding responding to discriminatory behavior and report to department staff on findings and steps for improvement.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Recommendations to the Homeless Services Department

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Investigate the concerns raised in the countywide employee survey regarding workload distribution and report to department staff on findings and steps for improvement.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Joint Office of Homeless Services: Reporting on supportive housing and rapid rehousing was an accurate reflection of provider data most of the time, but providers would like a more user-friendly data system

RecommendationWhen we will assess it
To improve efficiency, usefulness of data, and reduce the potential for errors in HMIS, implement a database compatible with an application programming interface (API). An API is a software intermediary that allows two applications to talk to each other. Using a database compatible with an API will allow homeless service providers to upload data from their internal systems.Winter 2027

Recommendations to the Library

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationWhen we will assess it
Implement a process for documenting, analyzing, and responding to employee feedback in a timely and transparent manner.Spring 2026
Implement multiple avenues for employees to provide feedback, such as regular one-on-one meetings, anonymous surveys, and employee focus groups.Spring 2026
Provide training to supervisors on active listening, constructive feedback, and addressing employee concerns.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding belonging and report to department staff on findings and steps for improvement.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding responding to discriminatory behavior and report to department staff on findings and steps for improvement.Spring 2026
Investigate the concerns raised in the countywide employee survey regarding workload distribution and report to department staff on findings and steps for improvement.Spring 2026
Embed equity practices in all decision-making processes.Spring 2026

Multnomah County Library Employees raise serious concerns with security, workforce equity, and staffing

RecommendationWhen we will assess it
Communicate the staffing plan to Library employees and present to Board of County Commissioners both before all buildings fully reopen and after reopening. Request budget changes as needed to support the staffing plan. Initial communication to staff and Board should occur by October 1, 2024. Follow up communication should occur by October 1, 2026.Winter 2026

Recommendations to the Office of Diversity & Equity

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationsWhen we will assess it
Ensure the Disability Equity Policy Analyst Senior position remains in their office, rather than moving it to the soon-to-be-created centralized accommodations unit in HR. This will allow the position to maintain independence from HR.Spring 2026
Regularly publicize the Disability Equity Policy Analyst Senior position so that staff know this resource is available.Spring 2026

Recommendations to the Workforce Equity Strategic Plan Renewal Process Executive Committee

Countywide Equity Audit: Multnomah County shows commitment to equity; more accountability is crucial for ensuring meaningful progress

RecommendationsWhen we will assess it
Assign responsibility, in writing, to the COO for the outcomes of both the 2018 Workforce Strategic Equity Plan (WESP 1.0) and the 2024-2028 Workforce Strategic Equity Plan (WESP 2.0). When performance measures are not met, the COO or the responsible elected official should put a performance plan in place.Spring 2026

Recent annual recommendation status reports

Recent recommendation status evaluation reports

2025 reports

2024 reports

2023 reports

2022 reports

2021 reports

 

Last reviewed December 2, 2025