ServicePoint Handbooks & Guides
ServicePoint data entry handbooks for Bienestar de la Familia programs.
ServicePoint data entry handbooks for SUN Youth Advocacy (SYA), Sexual & Gender Minority Youth Services (SGMYS) & Parent Child Development Services (PCDS).
ServicePoint data entry handbooks for the Homeless Youth Continuum (HYC), Runaway Shelter & Commercially Sexually Exploited Children (CSEC).
ServicePoint data entry handbook and ART reporting guides for SUN Community Schools, P-3 & Early Kinder Transition (EKT).
ServicePoint data entry handbooks for Multnomah Stability Initiative (MSI) & Multnomah Stability Initiative-Family Unification Project (MSI-FUP).
ServicePoint data entry handbook for the Mobile Housing Team (MHT) & Coordinated Access, Family Shelter System and Shelter Diversion.
ServicePoint data entry handbooks for Short Term Rent Assistance (STRA), School Housing Stability Funds (SHSF) and A Home for Everyone Economic Opportunity Program (AHFE - EOP).
ServicePoint guides for the Advanced Reporting Tool (ART).
ServicePoint forms for setting up, modifying or deleting user accounts & other technical assistance.
If you're planning to visit the ServicePoint Helpline offices in Downtown Portland, plan ahead to take public transportation or utilize one of the many nearby parking garages.
TalkingPoint issues from June 2010 forward can be found in this online archive.
The Multnomah County Data Management Team conducted its first annual customer satisfaction survey in July 2013.
A list of past announcements made on the Multnomah County ServicePoint Helpline website.
Contacts for ServicePoint and HMIS-related inquiries and support.