The Research and Evaluation team produces a number of reports describing and evaluating the agency’s activities, goals, and future plans, utilizing data collection instruments, analysis, and evaluation methodology. Collaboration with external partners (i.e. Portland State University’s Institute on Aging) provides research of interest to a broad audience: internal staff, county government, external stakeholders, and the general public.

Aging, Disability, and Veterans Services Division research reports and evaluations

In the fall of 2014, Multnomah County Aging, Disability, and Veterans Services Division contracted with Portland State University’s Institute on Aging to conduct a consumer satisfaction study with users of sites where congregate meals and activities are offered in Multnomah County.

Consumer Satisfaction Study (Final Report) (679.23 KB)

Consumer Satisfaction Survey (Executive Summary) (267.68 KB)

To address the recommendations provided in the report, Aging, Disability, and Veterans Services formed a workgroup comprised of key staff, congregate meal site managers, community stakeholders, and consumers, from August to September 2015.

Consumer Satisfaction Study Workgroup Outcomes (533.61 KB)

Consumer Satisfaction Study Workgroup Outcomes (Spanish) (545.35 KB)

Consumer Satisfaction Study Workgroup Outcomes (Russian) (374.56 KB)

Consumer Satisfaction Study Workgroup Outcomes (Cantonese) (612.79 KB)

ADRC Development - Multnomah County Aging, Disability and Veterans Services is participating in the development of a statewide Aging and Disability Resource Connection (ADRC). ADRCs serve as single points of entry into the long-term supports and services system for older adults and people with disabilities.

Aging and Disability Services 2009 Yearbook 2009_adsd_yb (3.22 MB)- An overview in words, numbers, and stories of ADS's year--which, despite difficult economic circumstances, included the launch of ADS' new Find-a-Home website and the funding of two major programs for the elderly and their caregivers.

Communities Putting Prevention to Work (CPPW) - In 2010, Aging and Disability Services received a grant from the Centers for Disease Control and Prevention and Multnomah County Public Health Department to support older adults’ access to healthier foods. The focus of our work with CPPW grant was promoting education and access for seniors to local, sustainable, healthy foods and wellness programs.

Aging and Disability Services Maps - Maps showing the distribution of target populations that ADSD serves--60 years and older ADS Map of 65 and Above (273.83 KB), 55 years and older below Federal Poverty Level ADS Map of Poverty Distribution (271.05 KB), 85 years and older ADS Map of 85 and Above (267.88 KB), and people 18 and older with a disability ADS Map of Disability Distribution (293.7 KB)--in Multnomah County are valuable planning tools, highlighting concentrations of populations and informing decisions about service delivery that best meets the needs of older adults and people with disabilities.    

Evaluation of Information & Assistance Services, 2008 2008_evaluation_of_ads_information_assistance_services_final (402 KB)- As part of ADS's commitment to customer satisfaction, innovation, and quality improvements to our programs, we conduct a biannual survey on our Information & Assistance (I&A) services. ADS contracts with Portland State University's Institute on Aging to administer and analyze a survey identifying best practices and recommendations for I&A improvements. In addition, ADS undertook an intensive I&A Secret Shopper Project I&A Secret Shopper Project Spring 2010 (259.29 KB)in the Spring of 2010. Results from this project can be seen here I&A Secret Shopper Project Spring 2010 (259.29 KB).

Vital Aging Report vital_aging_report_20321 (1.72 MB) - A 2008 Multnomah County report that assesses and identifies new opportunities, best practices, barriers and recommendations for enhancing the independence, engagement, and contributions of older adults in Multnomah County and our region. 

Vital Aging Initiative -  The aging of the baby boom generation is driving a large demographic shift that has huge consequences for Multnomah County and for all of our communities. To address this shift, the Multnomah County Board of Commissioners adopted a resolution Resolution establishing a task force on vital aging (87.25 KB)on February 15, 2007 to create a Task Force on Vital Aging in order to: “assess and identify new opportunities, best practices, barriers and recommendations for enhancing the independence, engagement, and contributions of older adults in Multnomah County and our region.”

Oregon State Plan on Aging, 2009-2013 vital_aging_report_20321 (1.72 MB) - The Oregon Department of Human Services' Seniors and People with Disabilities Division develops a State Plan on Aging every four years, as required under the Older Americans Act of 1965. The Plan provides a vision of and direction for Oregon's aging network for the next four years.

The State Plan for Alzheimer’s Disease and Related Dementias (ADRD) in Oregon provides a starting point for an ongoing effort to address related community needs, and a guide for the engagement of public and private sector stakeholders to improve the state’s response to community needs associated with Alzheimer’s disease and related dementias.

Coming Age Wave Presentation Age wave presentation (662.94 KB)- The Research and Evaluation team developed a Power Point presentation describing ADS plans for serving the increasing numbers of older Multnomah County residents.

2008 ADS Accomplishments quick_review_2008_ads_accomplishments (1.63 MB)- This brief report summarizes the highlights of each unit within the Aging and Disability Division in 2008.

Area Plan 2013-2016 Multnomah County ADS Area Plan 2013 - 2016 (7.57 MB) outlines priorities for serving older adults and people with disabilities during the next four years, highlighting goals and objectives, demographic data, program information, and agency agreements with subcontractors.

Area Plan 2017-2020 Planning and Development (4.28 MB)

Area Plan 2013-2016 Update, Year 3 (5.02 MB)  Area Plan 2013-2016 Update, Year 2 (4.97 MB)See previous area plan here Aging and Disability Services District 2, Multnomah County Older Americans Act Area Plan, January 2008 - December 2012 (689.61 KB).

Needs Assessment Report ads_2008_needs_survey_printed_version (7.09 MB)- In 2008, ADSD collaborated with Portland State University’s Institute on Aging to survey low-income adults 55 years and older about their needs and quality of life. This study yielded a number of interesting findings that will help guide ADSD’s short and long-term planning.

The Long Term Care Report Card report_card_report_jan-feb_09 (382.33 KB)is an analysis of data collected from clients about the service they received from the Aging and Disability Services Long Term Care unit.

2008 Public Guardian and Conservator Satisfaction Survey 2008_public_guardian_and_conservator_service_improvement_survey_report (57.6 KB)- The Public Guardian’s office conducts yearly user satisfaction surveys to ensure that they are meeting the needs of their clients.

Locations of ADS Branches and District Centers.