**Notice: Moda Medical Members: Please be advised that your prescription benefit manager changed on January 1. Find out more information on our FAQ.
When reviewing your plan information below, please be sure to choose the document that corresponds to the plan you are enrolled in, as these documents are specific to the stated plan.
If you would like a printed copy of any of these documents, or access in another language, contact the Benefits Office at 503-988-3477 or employee.benefits@multco.us.
View your current benefits on the Workday Benefits and Pay Hub.
Who Do I Contact?
Moda Medical Customer Service: 888-445-7413
Moda Delta Dental Customer Service: 888-447-8194
VSP*(Vision) Customer Service: 800-877-7195 (Note: The Moda Major Medical plan does not include vision services)
Moda Pharmacy Services: Moda's Prescription Benefit Manager changed on January 1, 2025 from WellDyne to Array Rx. See more information here: Prescription Plan Manager for Moda Medical. See the pharmacy section below for Rx mail order forms and a link to the new formulary. (These can also be found on Moda's website and within your Moda Member Dashboard).
Moda Pharmacy Customer Support:
- Phone: 1-800-913-4284
- Email: MultCountyCS@modahealth.com
Prior Pharmacy Services (ended 12/31/24) : WellDyne (Pharmacy) Customer Service: 888-479-2000
Claims to submit? Send an itemized statement from your provider to multco@modahealth.com or submit through your member dashboard.
Moda Provider Search - You can search for Moda's providers as a guest by selecting the "Connexus" network. After your plan start date, you can also search by using your subscriber ID# or member dashboard.
Look below for your plan handbooks and program flyers. Additional Moda forms, e.g. reimbursement or release of information forms, are available on the Moda Forms page.
2025 Plan Documents (see end of page for 2024 documents)
Moda PPO 400 Plan
- Document
- Document2025 Moda PPO 400 Handbook (2.29 MB)
- Document2025 Moda PPO 400 Summary (142.48 KB)
Moda Major Medical Plan
- Document
- Document2025 Moda Major Medical Handbook (2.24 MB)
- Document2025 Moda Major Medical Summary (140.15 KB)
Note: The 2025 Moda Major Medical Plan is not Medicare Part D creditable prescription drug coverage.
- Document
Delta Dental 50 Plan
- Document2025 Delta Dental Plan Summary (809.14 KB)
- Document2025 Delta Dental 50 Handbook (2.33 MB)
Moda Medical - Additional Documents
- DocumentActive & Fit (276.5 KB)
- DocumentAetna Network User Guide (619.3 KB)
- DocumentBehavioral Health Champions (2.03 MB)
- DocumentCare Options (505.38 KB)
- DocumentCase Management (957.94 KB)
- DocumentChronic Condition Management (116.26 KB)
- DocumentCirrusMD Member Flyer (427.3 KB)
- DocumentCirrusMD Member FAQ (267.96 KB)
- DocumentDiabetic Supplies - Moda (1.13 MB)
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- DocumentHealthcare Cost Estimator (155.25 KB)
- DocumentHealth Coaching (614.67 KB)
- LGBTQIA+ Support Hub
- Machine Readable Files - This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
- DocumentMember Dashboard (143.24 KB)
- DocumentMember Dashboard - Be Better Tools (1.24 MB)
- DocumentMember Reimbursement (144.7 KB)
- DocumentOut of Area Dependent (165.46 KB)
- DocumentProvider Directory Tool (219.61 KB)
- Document
- DocumentRetiree National Network (166.8 KB)
- DocumentModa Travel Network (104.23 KB)
- DocumentWomen's Health & Maternity Care (665.43 KB)
Moda Pharmacy Benefits - Additional Documents
- Prescription Drug List (Formulary) (last updated 04/01/25)
- DocumentModa Drug Price Check Tool (79.21 KB)
- DocumentArdon Health Specialty Pharmacy Overview (575.58 KB)
- DocumentMail Order Overview (766.34 KB)
- DocumentCostco Mail Order Form (325.04 KB)
- DocumentPostal Prescription Services Order Form (108.85 KB)
VSP* (Vision) - Moda PPO 400 Plan Additional Documents
- VSP Website
- DocumentExclusive Member Extras (2.92 MB)
- DocumentEyeconic (384.58 KB)
- DocumentA Look At Your Coverage (Adults) (1.81 MB)
- DocumentA Look At Your Coverage (Kids) (617.35 KB)
- DocumentYour Vision Coverage Works Overtime (In-Network) (821.92 KB)
- * VSP coverage is included in Moda PPO 400 plans. The Moda Major Medical Plan does not include vision coverage.
Moda Delta Dental
Choose your provider from the available networks:
- Delta PPO Network dentists offer services with the lowest out-of-pocket costs.
- Dentists on the Premier Network are also in-network providers, but services can be more costly.
- Services provided by an out-of-network provider are subject to balance billing and therefore, most costly.
Moda Delta Dental - Additional Documents
- DocumentHealth Through Oral Wellness (820.8 KB)
- Document
- DocumentDelta Dental PPO Provider Guide (821.03 KB)